Alma Resort Cam Ranh
Jobs at Alma Resort Cam Ranh
Asian Chef de Cuisine
As Asian Chef de Cuisine, we rely on you to:
Inspects all kitchen outlets to ensure sufficient manning and maximum productivity.
Ensures all correspondences are properly handled and responses sent out within acceptable timelines.
Monitors supplies to prevent shortage of ingredients and other materials.
Ensures implementation of the Food Safety Management System policies, procedures & standards.
Controls the quality and quantity of produced items
Lead Food Presentations
We are looking for someone who:
Has excellent English communication skills
Has previous work experience in Asia, preferably
Has previous experience as the same position in a 5 star hotel or resort
Is able to work in a fast-paced environment
Job Summary:The Bartender at Alma Resort Cam Ranh will be responsible for providing exceptional customer service while preparing and serving a variety of beverages to guests in accordance with established recipes and standards. The Bartender will also be responsible for ensuring the bar area is clean and well-stocked, in addition to maintaining accurate cash handling procedures and adhering to liquor control policies.
- Greet and interact with guests in a friendly, professional, and attentive manner.
- Prepare and serve a wide range of beverages including cocktails, mocktails, wine, beer, and non-alcoholic drinks, based on guests' orders and preferences.
- Ensure that all drink orders are made to the highest standards and served promptly.
- Maintain a thorough knowledge of all available drinks, including ingredients, methods of preparation, and presentation.
- Provide recommendations and suggestions to guests based on their tastes and preferences.
- Maintain cleanliness and orderliness in the bar area, ensuring all equipment, glassware, and utensils are in good condition.
- Regularly check stock levels of beverages, ingredients, and supplies and place orders as required.
- Ensure compliance with all health, safety, and sanitation guidelines and regulations.
- Handle cash transactions accurately and responsibly, using POS systems or manual cash registers.
- Follow established alcohol control policies, including checking identification to verify legal drinking age and refusing service to intoxicated guests.
- Prepare and present accurate bills, collect payments, and accurately process cash, credit, and debit card transactions.
- Assist in maintaining inventory control and report damaged or low stock items to the Bar Manager/Supervisor.
- Collaborate and communicate effectively with other team members and departments to deliver seamless service to guests.
- Attend all training sessions and workshops as required, to enhance skills and knowledge.
- Perform other duties and responsibilities as assigned by the Bar Manager/Supervisor.
- Proven work experience as a bartender, preferably in a high-end or luxury resort environment.
- Excellent knowledge of beverage mixing and service techniques, including the ability to create unique and innovative cocktails.
- Strong knowledge of different types of spirits, wines, beers, and non-alcoholic beverages.
- Ability to handle cash transactions accurately and responsibly.
- Good understanding of health, safety, and sanitation regulations.
- Customer-oriented and ability to provide exceptional customer service.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as required.
- Tertiary education in hospitality, culinary, or a related field is preferred.
- Knowledge of additional languages is an advantage.
Guest Relations Agent
- Welcoming guests upon arrival and assisting with check-in procedures.
- Providing information about the hotel's facilities, services, and local attractions.
- Responding to guest inquiries, requests, and complaints in a timely and professional manner.
- Resolving any issues or conflicts that may arise during a guest's stay.
- Assisting with guest requests such as arranging transportation, booking reservations, or providing extra amenities.
- Anticipating and fulfilling guest needs to enhance their experience.
- Coordinating special requests, such as room decorations or personalized services, for guests celebrating special occasions.
- Maintaining a high level of knowledge about the hotel and its offerings to promote them to guests.
- Building relationships with guests to foster loyalty and repeat business.
- Collaborating with other departments, such as housekeeping or maintenance, to ensure guest satisfaction.
As Chief steward, we rely on you to:
Ensures a smooth operation of the stewarding operation.
Establishes a rotating cleaning schedule for all related areas.
Ensures that food preparation areas are in best hygienic condition at all times.
Trains the staff on the use of equipment, cleaning procedures and chemicals.
Manages the stock for all F&B related chemicals, cleaning tools and equipment.
Monthly equipment stock take/ breakage records.
Controls all chinaware, glassware, cutleries and kitchen tools and their storage.
Duties and Responsibilities:
- Develop and implement housekeeping policies and procedures to ensure efficient and effective operations.
- Plan, organize, and supervise the day-to-day activities of the housekeeping department, including scheduling, training, and performance management of the housekeeping staff.
- Ensure that all guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the resort's quality standards.
- Coordinate and communicate with other departments to ensure smooth operations and guest satisfaction.
- Inspect guest rooms, public areas, and back-of-house areas regularly to maintain cleanliness and quality standards.
- Conduct regular inventory checks and order supplies, equipment, and amenities as necessary.
- Implement and monitor cost-control measures to ensure efficient utilization of resources and budget compliance.
- Address guest concerns or complaints promptly and provide effective solutions to ensure guest satisfaction.
- Maintain effective communication with the front office, engineering, and other departments to ensure a seamless guest experience.
- Stay updated on industry trends and best practices in housekeeping and implement innovative techniques and technologies to improve efficiency and productivity.
- Proven work experience as a Housekeeping Manager or similar role in the hospitality industry.
- In-depth knowledge of housekeeping procedures, techniques, and equipment.
- Strong leadership and managerial skills with the ability to motivate and supervise a diverse team.
- Excellent organizational and time management skills.
- Exceptional attention to detail and the ability to maintain high cleanliness standards.
- Proficient in using housekeeping management software or tools.
- Ability to multitask and work under pressure in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Knowledge of health and safety regulations and procedures.
- A degree or diploma in hospitality management or a related field is preferred.
Director Recreation and Entertainment
Oversee the recreational and entertainment programs in the resort, including the water park, sports facilities (sports courts and watersports), kids and teens entertainment facilities and all other recreational and entertainment facilities, including the interactive kids and family activities.
Responsibility includes but not limited to the following:
- - Assesses the recreation requirements of the resort, and plans activity program that meets those needs.
- - Communicate with the guests, and research various sport, recreation and entertainment programs .
- - Ensures variety of sport, recreation, cultural and entertainment programs are planned and implemented, and over time evaluate the effectiveness of these programs and identify future needs.
Implement recreation programs and ensure that they are being taken advantage of and are successful. They create and manage schedules for activities and facilities. They recruit, train and oversee staff and volunteers. Recreation Directors may supervise and lead some activities, as well.
Promotes the programs through an active relations campaign.
Arrange for advertising of programs, as needed, and maintain constant engagement with the guests.
Prepares the program budget and ensure that is adhered to, and will also prepare financial and program reports concerning to the programs, costs, participant numbers and equipment and facility use.
More importantly, all the programs and activities should lead into revenue generation then with the proper cost management, this will bring profit to the organization.
WE NEED SOMEONE WHO IS:
- Energetic, flexible and a strategic thinker.
- Able to plan well and juggle many responsibilities.
- Proficient in written and oral communication skills
- Has passion for serving and working with and leading all kinds of people.
- Experience with events coordination and planning
- Proficient with Microsoft Office application
- Able to manage his team
- Experience with events coordination and planning
- Effective in decision-making and negotiation skills
- Physically fit
- Knowledge of emergency procedures, First Aid and CPR
- Knowledge of the management and operation of recreation facilities and equipment
- Understanding of coaching theory and practice