About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Regional Finance Manager with a strong focus on finance reporting and accounting to join our dynamic team. As a Regional Finance Manager, you will be working with the Finance team across the regions.

Job Responsibilities 

Monitor full set of accounting functions (AR, AP, GL), ensure timely collections and payments

• Ensure balance sheet schedules are maintained and reconciled on a monthly basis

• Monitor monthly closing process, ensure timely and accurate month-end closing

• Manage cash flow/ working capital effectively, maintain regular cash flow reports

• Work closely with the commercial and ops teams to establish processes, transaction flows and accounting treatments

• Ensure timely tax reporting and payment, monitor tax planning to achieve tax efficiency

• Reconcile interco transactions and maintain interco schedules

• Perform group consolidation and analysis

• Review and consolidate the cash flow reports prepared by the subsidiaries

• Play a key role in group audit, prepare financial statements and schedules, ensure audit is effectively carried out and completed on time

• Take care of corporate secretarial matters and other bank matters

• Support budgeting and forecasting activities

• Improve internal control and process improvement

• Assist in financial and tax due diligence for fundraising activities

• Take care of ad hoc projects or tasks as required

• Strong in IFRS 17 - Insurance Contract for building internal finance system

• Implementing Oracle Netsuite across the group Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam, India and China with the support of consultant

Job Requirements  

• Bachelor's degree in accountancy, ACCA or equivalent

• Strong accounting and consolidated financial background

• Working at a fast-growing regional start up and having Big 4 and insurance experience is a huge plus

• Big 4 auditor with no commercial experience is welcome to apply

• Experience with insurance brokerage/insurance/fintech is an added advantage

• Critical thinking skills and growth mindset

• A self-starter with hands-on experience

• Hands-on, excellent attention to details with a control centric mindset

• Strong communication and interpersonal skills

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking an experienced Placement Manager with a strong focus on Insurance Partnership and developing Insurance Products to join our dynamic team. As a Placement Manager you will be working with the Regional Commercial and Product team and play a crucial role in Insurtech fields to bring more potential to Thailand business.

Job Responsibilities

• Prospect, liaise and manage with business and insurance partners towards discovering value and providing great service quality as well as in the preparation and negotiation with respect to business relationships and transactions.

• With growth as the primary KPI, look for strategic insurance partnerships to scale customer acquisition and Igloo’s brand equity

• Work closely and maintain good relationships with the insurance partners in the local market.

• Supporting all departments (B2B2C, Agency, Brokerage, D2C) to acquire the right insurance product and win business.

• Identify, prospect and close deals focused primarily on the on-demand industries - e-commerce, telco, travel and hospitality as well as healthcare.

• Be on top of the market’s and ecosystem’s requirements in terms of smart insurance and convert them into opportunities for Igloo.

• Present on local country’s perspective to guide the commercial, product and insurance strategies

• Work closely with the regional Insurance, Product, Tech, Actuary, Commercial, Legal teams to develop insurance product requirements for product and technology deliveries; Ensure deliveries are meeting requirements.

• Understand insurance operations and be able to negotiate the operation process with insurance partners to come up with seamless solution e.g. policy issuing and claim flow

• Understand compliance structure regarding operation process

• Regularly drive commercial optimization for improvements.

Job Requirements

• Prior experience in the insurance field; insurance product experience and regulatory knowledge are required.

• Prior business development and strong negotiations experience are preferred.

• Strong interpersonal skills including collaborating and team building.

• Excellent written and verbal communication skills in both English and Thailand.

• Solid organizational skills including attention to detail and multitasking skills.

• Bachelor’s Degree in appropriate field of study.

About the company

Solusiutama Tekno Broker is a licensed insurance brokerage firm and is operated by highly experienced senior executives from the Insurance Industry.

Our main area of expertise is in the field of Commercial Lines of Insurance, which comprises Business, Industrial, Services & Financial as well as Construction Sectors of the economy.

There is a considerable demand from many corporate customers as they need professionals with local experience, to assist in advising them of their insurance needs on an impartial basis. As professionals, we spend time with our customers to understand their needs for adequate cover and prepare a cost effective insurance program. Furthermore, we are also supported by a firm of Insurance Consultants for any unusual insurance risk so that we are able to provide exceptional technical & backup support to our clients.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Head or Brokerage with a strong leadership  and focus on insurance brokerage to join our dynamic team. As an Head of Brokerage you will be working with the Regional and Indonesian office and play a crucial role in brokerage business. 

Job Responsibilities 

• Leading the Board of Director in determining the strategy of operational, sales and good corporate governance for the Company, including to communicate and coordinate with (a) the Regional Office, (b) Indonesian Country Manager and (c) other heads of department in finalizing the Annual Report of Companys business plan and Annual Financial Report, and other strategic paperwork related to the strategy of operational, financial, sales and good corporate governance for the Company.
• Leading the Board of Director of the Company and representing the Regional Office in communicating with the Board of Commissioner and Shareholders of the Company, including to act as Chairman of any board meetings, shareholders meetings, committee meetings and any necessary meeting with member of Board of Commissioner and Shareholders.
• Coordinating with any key officers, amongst other CEO to Regional Office, Indonesian Country Manager, Chief of Commercial Officer, and Chief of Operations Officer, including to attend any meeting, regular or ad-hoc call with such key officers.
• Carrying out other obligations in accordance with the provisions stipulated in the legislation.
• Making sure that the Company pays attention to the interests of all parties, especially the interests of the policyholder, the insured, the participants, and / or beneficiary.
• Managing the Company in accordance with the authority and responsibility, in the interests of the Company and in accordance with the purposes and objectives of the Company; and complying with the laws, articles of association and other internal regulations of the Company in performing their duties.
• Conduct all roles and responsibilities of certified expert officer as regulated under POJK No. 70 Year 2016 and other related regulations issued by the Indonesian Regulator.
• Take all necessary certification that are required by the Indonesian Regulator to maintain the validity license of certified expert offer.
• Monitoring and managing other member of Board of Directors activities.
• Monitoring and managing mandatory regular reports to the Indonesia Regulator and Insurance Brokerage Association, and become the Person in Charge in communicating and liaising with the Indonesian Regulator and Insurance Brokerage Association.
• Other roles and responsibilities as determined by the Regional Office from time to time.

Job Requirements  

• Minimum of a Bachelors degree in Business Administration, Finance, Insurance, Risk Management, or a related field.
• An MBA or other relevant Master's degree is preferred.
  

• At least 15 years of experience in the insurance industry, with a minimum of 10 years in a leadership role.
• Proven track record of successful management and leadership in insurance or financial technology companies.
• Demonstrated experience in developing and implementing strategic plans and policies.
• Extensive knowledge of the insurance regulatory environment in Indonesia.
• Experience with digital transformation and insurtech innovations is highly desirable.
• Strong leadership and strategic management skills.
• Proficiency in English.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Product Manager to lead the development and management of our Retail proposition. This role involves working closely with cross-functional teams, including the platform distribution team and CRM integration, to create a unified customer journey for our retail clients. The ideal candidate will have a deep understanding of the middle-income market and be able to deliver financial protection products that address unexpected financial challenges.

Job Responsibilities

• Retail Proposition Development: Lead the development of the retail financial protection products, ensuring they meet market needs and align with our strategic goals.
• Customer Journey Design: Create efficient and unified customer journeys for purchasing, after-sales services (changes, renewal, payments, claims), integrating with CRM, Ignite, and other essential systems.
• Market Research: Conduct thorough market research to understand the needs, preferences, and behaviors of the middle-income market.
• Stakeholder Management: Work closely with internal and external stakeholders, including referral partners, banks, and e-wallet platforms, to ensure seamless product integration and distribution.
• Product Lifecycle Management: Oversee the entire product lifecycle from concept to launch, including pre-sales presentations, requirements clarification, and post-launch tracking.
• Training and Support: Train customer service and financial teams on product knowledge, including usage, purchase processes, and reconciliation.

Job Requirements

• Bachelor’s Degree in Business, Planning, Design, Computer Science, Engineering, or related fields.
• Minimum 3 to 5 years of experience in product management, preferably in the tech or financial services sector.
• Proven experience in developing and managing financial products for the retail market.
• Strong understanding of CRM systems and their integration into customer journeys.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects and initiatives concurrently.
• Proactive, resilient, and adaptable to a fast-paced environment.
• Experience in startup environments is a plus.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Data Analyst with a strong focus on reconciliation data skills and quality assurance. to join our dynamic team. As a Data Business Operations Analyst, you will be working with the Operations team.

Job Responsibilities 

Data Operations Analysis & Reporting

• Collect, process, and analyze large datasets to extract meaningful insights and trends and publish monthly reports to clients.
• Develop and maintain performance dashboards and regular reports to track key operational metrics (CS & Claim).
• Provide actionable recommendations based on data analysis to drive business decisions and improvements.

Process Analysis & Optimization:

• Conduct thorough process analysis and mapping of current business processes to identify areas of inefficiency to all departments in ID Country Level. 
• Design and implement new and improved processes to enhance operational efficiency and productivity.
• Ensuring adherence to all relevant stakeholders in all departments in ID Country Level, to follow the SOPs properly.

Risk Quality Control & Inspection:

• Perform detailed inspections, control monitoring of processes, systems and people to ensure business operational risk assessment alignment with procedures.
• Monitor and document quality metrics and performance indicators.
• Identify inefficiencies and areas for improvement in existing processes and systems.

Business Operational Excellence:

• Ensure business operational excellence comply with industry regulations, standards, and best practices apply to all Department in ID Country Level.
• Business Operational excellence to go into the truth of source apply to all business lines.
• Stay updated with changes in regulatory requirements and quality standards, liaised with the Legal & Compliance team.
• Assist in supporting any internal and or external audit processes.

Job Requirements  

1. Bachelor's degree or equivalent practical experience preferably from Industrial Engineering / Management Business / Information and Communication Technology - Information System fields
2. Min. 3-5 years of of experience, preferably prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start up
3. Have intermediate level experience of Data Analyst, Reconciliation Data skills (formulation in EXCEL Files & Google Sheet), Quality Assurance
4. Excellence skill in Visio, Project Management, Agile methodologies/framework, SQL - back end data analyst
5. Excellence knowledge in best practices and common sense of Business Operational Excellence
6. Strong empathy and positive attitude
7. Good interpersonal skill & communication skill
8. Critical thinking skills and growth mindset

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Claims Specialist with a strong focus on Accuracy reporting and Client Management to join our dynamic team. As a Claims Specialist you will be working with the Brokerage Team and play a crucial role in providing reliable services to our partners and clients reinforcing Igloo's position as a leader in the insurtech industry and advancing our mission of making insurance accessible and affordable across diverse markets.

Job Responsibilities 

• Facilitate the swift and accurate processing of insurance claims, keeping clients' best interests in mind.
• Maintain detailed knowledge of our insurance products, applied claims procedures, and regulatory compliance matters.
• Proactively manage relationships with clients, maintaining high standards of customer service to ensure client satisfaction and retention.
• Assess, validate, and negotiate claims on behalf of clients to ensure fair, prompt, and accurate settlement.
• Communicate effectively with all parties involved in the claim process, including clients, insurers, loss adjusters, solicitors, and other third parties.
• Leverage insurance expertise to provide clients with insights and guidance on claims procedures, potential payouts, and policy details.
• Maintain accurate records of all communication, ensuring all claim documentation is kept up-to-date and complies with policy conditions and legal requirements.
• Participate and assist in preparing for client meetings and reviews related to claims management.
• Keep abreast of industry developments, remaining informed of any changes to insurance regulations and best practices.

Job Requirements  

• Bachelor's degree or equivalent practical experience preferably from Accounting, Finance, or Business fields 
• 2 to 3 years of experience claims handling roles within an insurance environment.
• Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
• Critical thinking skills and growth mindset
• A self-starter with hands-on experience
• In-depth knowledge of insurance policies and claims handling processes.
• Excellent communication, negotiation, and relationship management skills.
• Proven ability to provide superb customer service under pressure while managing multiple tasks.
• Proficient in common computer applications, including Microsoft Office Suite.
• An insurance-related degree or professional certification is a plus.
• It's preferred, but not a strong necessity, to have a background in law or a similar field.