Jobs at Berg Group
Head of Marketing - Edge of Chaos
MetaGravity is a deep-technology company headquartered in London. We are fully funded and have grown to over 55 employees over the last 12 months. Very rarely for a deep tech start-up we are earning significant revenues in our first year of operation.
We are building disruptive technology platforms that will enable the future of scalable game simulations across
- MetaGravity Studio - we are building our own MMO RPG mediaeval fantasy sandbox game called Edge of Chaos, leveraging all of the potential of the MetaGravity infrastructure and blockchain platforms
- MetaGravity Engine - the core technology platform which enables game simulations to scale to an arbitrarily large scale, breaking through the monolithic barriers of games engines (40-80 concurrent players) and spatial partitioning platforms (<1000 concurrent players). Our disruptive technology platform is already being deployed commercially and supporting >100k concurrent users in a single shard game environment. We also deliver game changing efficiencies in cloud compute costs, making it economic for the first time for cloud games to operate at scale. We are deeply integrated with major games engines including Unreal and Unity and are cloud agnostic - making it incredibly easy for developers to build new games or port over existing games to our infrastructure.
- GRAV and BOSON Tokens - we believe in the scalable decentralised future of cloud gaming infrastructure. Our compute platform will be accessible to customers through a hybrid combination of SAAS (USD Fiat) and a decentralised GRAV token economy. Our approach to distributed compute infrastructure enables us to build a real-time decentralised game asset register (aka a gaming blockchain) that can resolve relevant transactions in 1-2ms, which is revolutionary for the blockchain gaming space. We plan to bring both the GRAV and BOSON tokens to market from 2024
MetaGravity was founded by experienced entrepreneurs and long-term collaborators Rashid Mansoor (Chief Executive Officer) and Tobin Ireland (Chief Business Officer). Our team is composed of seasoned entrepreneurs and innovators with decades-long experience in distributed systems, supercomputing, blockchain, game engine development and AAA game production. We are deeply committed to our cause, believe in its immense upside potential and embrace bold, first-principles thinking in our approach to problem-solving.
We are looking for an exceptional Head of Marketing to lead the brand development of the Edge of Chaos game franchise.
Edge of Chaos is poised to become a standout game in the world of massive multiplayer online role-playing games (MMORPG), reminiscent of an expansive digital playground. This game is built upon innovative technology that allows for hundreds of thousands of people to play together. With this approach, Edge of Chaos offers vast, evolving worlds all interacting within complex and dynamic game environments. Advanced computer-controlled characters add depth to the game, making it a unique and immersive experience.
This role will be a career defining opportunity for an established games marketer with high ambition and the energy and ideas to contribute quickly in a high-growth global environment.
The role will report directly to the VP of Marketing and you will work closely with the Head of Studio for Edge of Chaos and the Chief Business Officer on commercial strategy for the business.
The Head of Marketing - Edge of Chaos will be responsible for developing and executing a successful brand strategy, go to market strategy and competitive marketing mix to support Edge of Chaos' overall business objectives.
- Brand strategy and execution
- Build a community marketing strategy to build market leading communities on all relevant social and content channels - in US/European and APAC markets
- Develop and execute a strong PR and events strategy for the brand
- Develop content marketing strategies (dev logs, content, video) to engage the community and promote the brand during its phases of development
- Deliver consumer insight and input into product roadmap and game design decisions
What Were Looking For
The Head of Marketing will ideally have the following experience and capabilities
- 5 years + track record of building, establishing and growing a leading gaming franchise on a global basis
- Experience in leading independent games studios, with survival, multiplayer and MMO RPG game genres of specific interest
- Experience in free to play
- Broad exposure and expertise in all key functional marketing levers (brand, content, performance, social community, PR, events)
- Global reach and exposure - including Europe, APAC (China, Japan, Korea, India) and US)
- A belief and interest in how web3 technologies can deliver enhanced gaming experiences when applied in the right way
- Strong strategic problem solver, strongly analytic and expert functional marketing skills
- Ideally a university degree (minimum 2.1) in a marketing or quantitative discipline
- Self-starter, highly motivated, comfortable with ambiguity, looking for a career defining opportunity
What We Offer
We believe that this is an exciting opportunity for the most exceptional candidates. We can offer you
- A rare opportunity to build a global market defining game brand over the next 5 years
- Market benchmark base salary compensation which will grow with the business and role
- A meaningful annual bonus plan based on company financial and quality performance and personal performance
- Attractive stock ownership plans which enable secondary liquidity after each annual vesting period
- Future token allocations to all equity holders and key team contributors
- Over time, market leading benefits packages will be added in due course
- Hybrid and flexible working arrangements
- The opportunity to help define and shape a high performance culture
We hire the very best and operate a globally distributed team, with hubs in London, Warsaw and Dubai. The Head of Marketing - Edge of Chaos will ideally be based in London or Warsaw. Other than that a preference for a European time zone with a willingness to travel. We will consider exceptional remote candidates.
As Quell's VP of Marketing, your mission is to drive an exceptional launch of our first game, then build sustained subscription growth as we release content updates and new games. Youll shape product decisions, discover new target markets and optimise our pricing strategy.
This opportunity is ideal for a data-driven marketing leader who can balance long-term vision and rapid execution. Like all Quell employees, you'll be granted a meaningful equity stake so you can reap the rewards of your efforts.
YOUR TYPICAL WEEK.
- Work directly with the CEO and COO to set commercial strategy, develop demand forecasting and set ambitious growth targets
- Own and allocate a seven-figure annual budget to deliver revenue growth, enhance retention and maintain strong MROI
- Set marketing strategy, rapidly test hypotheses and continuously adapt in response to insights and analyses
- Build and execute go-to-market approach for new products and additional markets
- Source and strengthen relationships with retailers, distributors and strategic partners
- Work closely with the Product teams to prioritise new features and new product development
- Lead, grow and coach Quell's marketing team to improve performance across all relevant channels
- Identify, evaluate and exploit untapped and emerging channels
- Collaborate with the rest of the executive team to identify challenges, opportunities and solutions facing the business
WHAT WE'RE LOOKING FOR.
- Proven leadership record in marketing with 5+ years experience
- Strong D2C experience including conversion-focused paid marketing
- Confident analytical skills and data fundamentals
- Familiarity with marketing automation and analytics tools
- Expertise in forecasting, measuring and reporting against performance across channels
- Excellent written and spoken English communication
- Gaming and/or consumer fitness experience
- Hardware + software experience e.g. connected fitness, games with peripherals
- Subscription product experience
- Influencer and TikTok experience
- Start-up / scale-up experience
At Lumo Health, we are pioneering the future of mental wellbeing through innovative, technology-driven solutions. We are committed to providing effective, accessible mental health care and support for businesses and individuals, anytime and anywhere.
Join Lumo Health as we embark on an exciting growth phase. We seek a dynamic Marketing Manager to spearhead our B2B marketing initiatives and amplify our impact in the mental wellbeing sector.
As a Marketing Manager at Lumo Health, you will play a pivotal role in propelling our B2B marketing efforts to new heights. We're seeking a forward-thinking professional who is adept at leveraging cutting-edge technologies to drive impactful marketing strategies. You will be at the forefront of building strong communities and delivering compelling messaging that resonates with our diverse clientele.
You will be responsible for all Lumos B2B marketing from strategy to execution to drive customer value and sustainable growth. You must be a self-starter with the mindset and skills to execute as well as develop marketing plans and activities effectively.
- Marketing strategy & planning : Craft and refine Lumo's marketing strategy, delineating clear goals, KPIs, target segments, propositions, channels, and creating structured annual and 90-day activity plans with the objective to maximize customer value and drive sustainable growth while integrating inbound marketing techniques to attract customers through relevant and helpful content and interactions
- Account-Based Marketing : Develop and execute highly personalized and innovative B2B marketing strategies tailored to engage and convert specific key accounts, integrating inbound marketing principles to nurture and deepen relationships with these accounts
- Brand management : Take ownership of the Lumo brand, ensuring it stands out in a competitive landscape. This involves translating the Lumo brand positioning cohesively across all touchpoints and embedding the brand's core values in every aspect of our inbound marketing content and interactions
- Social media : Amplify Lumo's presence and foster engagement by effectively managing Lumo's social media platforms, particularly LinkedIn. Leverage inbound marketing to provide value-laden content, encouraging meaningful interactions and building a robust online community
- Content management : Strategize, plan, and craft compelling content in collaboration with Lumo's clinical team. Ensure the content not only informs and engages but also aligns with inbound marketing strategies to attract, engage, and delight our audience
- Event management : Position Lumo as a thought leader in the industry by designing and orchestrating targeted mental health and wellbeing events for key B2B audiences, ensuring these events provide valuable content and engage participants in line with inbound marketing principles
- Website / SEO : Collaborate with partners to enhance the Lumo website's traffic, user experience, and lead generation through comprehensive SEO activities (on-page, off-page, and technical), ensuring the website serves as a powerful inbound marketing tool to attract, engage, and delight visitors
- Influencers : Identify, recruit, and manage influencers who resonate with our brand and can authentically advocate for Lumo in our target B2B markets, integrating them into our inbound marketing strategy to extend our reach and reinforce our brand message
- E-marketing / CRM : Design, implement, and monitor targeted e-marketing and CRM programs, powered by HubSpot. Ensure these programs align with inbound marketing strategies to provide personalized content and interactions that attract, engage, and delight our audience
- Database management: Maintain an updated and accurate CRM database to support effective e-marketing and CRM programs, ensuring our inbound marketing efforts are informed by reliable data and insights
Martech platforms and stack : Recommend and implement the most effective Martech platforms and tools to enhance Lumo's marketing productivity and efficiency. Ensure these tools complement our inbound marketing strategies and facilitate personalized, content-driven interactions with our audience
Youʼll be successful if you:
- Bring Substantial Experience: Have a robust background (5-10 years) in successfully marketing a dynamic B2B brand, particularly thriving in fast-paced, growth-oriented settings
- Showcase a Track Record of Excellence: Possess a proven ability to deliver outstanding results through an integrated approach across various B2B marketing channels
- Demonstrate Digital Acumen: Stay at the forefront of technology trends, showcasing your proven expertise in cutting-edge digital marketing strategies and mastery of Martech platforms
- Strategize and Execute Flawlessly: Have the ability to craft comprehensive marketing strategies and plans, coupled with a relentless commitment to continuous improvement in execution
- Thrive Independently: Excel when working autonomously, bringing forth your resourcefulness and innovative marketing solutions to elevate a challenger brand in a competitive landscape
- Communicate with Impact: Possess exceptional verbal and written communication skills, adept at creating compelling materials and content that resonate and engage
- Understand the Terrain: Have garnered this rich experience in environments akin to ours, such as early-stage start-ups, rapidly scaling SMEs, or forward-thinking agencies
- Embrace Customer Empathy: Have a profound ability to connect with and understand customers, drawing actionable insights from diverse data sources
- Master Performance Metrics: Possess a deep understanding of business, marketing, and customer performance metrics, translating data into strategic action
- Are Driven by Purpose: Feel a deep-seated passion for making a meaningful difference, driven by the ambition to make the right mental health support universally accessible
Enforcement Team Leader
Our client is an innovative SaaS business that aims at revolutionizing parking payment. They are doing so by creating a fully automated systems that detects when drivers enter and exit enabled car parks and then automatically bills them for their length of stay. Put simply, your car is now your payment card.
What You Will Do:
As the Enforcement Team Leader, you will be responsible for overseeing a dynamic team engaged in three core areas: Enforcement, Debt Recovery, and Compliance. In the Enforcement domain, your role involves supervising the issuance of Parking Charge Notices (PCNs), handling appeals, managing Transfer of Liability (ToL) processes, and addressing POPLA cases. Monitoring team performance and ensuring adherence to key performance indicators (KPIs) will be a critical aspect, requiring you to actively participate in PCN issuance, appeals responses, ToLs, and POPLA cases as needed. Additionally, your responsibilities extend to monitoring site performance, investigating anomalies in PCN volumes, and collaborating with the Head of Onboarding to implement Scheme Design elements related to enforcement, such as site rules and parameters.
In the realm of Debt Recovery, you will serve as the primary liaison for DR activities, conducting monthly meetings to assess the recovery rate, payment rate, progress of cases to solicitors, and the overall DR pipeline status. A key focus will be on ensuring that DR revenue is thoroughly reviewed and reported to the Senior Management Team (SMT) through comprehensive DR reports.
Ensuring Compliance is a pivotal aspect of this role. You will be responsible for maintaining 100% compliance with rules and regulations, overseeing audits to guarantee correct PCN handling, and verifying that all staff have received appropriate training. This involves ensuring that the enforcement platform consistently passes audits, with PCNs processed accurately and letters dispatched in accordance with specific situations and timelines (e.g., POFA vs. Non-POFA letters). You will also ensure that all sites possess essential documentation, including time and date-stamped photos, site contracts, and that staff receive the requisite training, documented through sign-off procedures.
Who You Are:
The ideal candidate for the Enforcement Team Leader position is a dynamic and detail-oriented individual with proven leadership skills. You possess a comprehensive understanding of enforcement processes, debt recovery, and compliance requirements in the context of parking management. Strong interpersonal and communication skills are crucial, as you will collaborate with cross-functional teams, including the Head of Onboarding and Customer Service Team Leader. Your ability to actively engage in enforcement activities, conduct regular performance reviews, and adapt to unexpected changes in PCN volumes is vital. Additionally, you excel in ensuring that all DR-related metrics are tracked, and revenue is reported accurately to the SMT.
What You Have & What You've Done:
- Proven experience in a leadership role within enforcement, preferably in the parking management industry.
- In-depth knowledge of PCN issuance, appeals processes, Transfer of Liability, and POPLA cases.
- Demonstrated success in overseeing Debt Recovery processes, including monitoring recovery rates, payment rates, and managing the DR pipeline.
- Strong compliance background with a track record of ensuring 100% adherence to rules and regulations.
- Experience in conducting audits and producing comprehensive reports for Senior Management.
- Familiarity with Scheme Design elements and collaboration with Onboarding teams.
- Excellent communication and collaboration skills, with the ability to lead a team effectively.
- A proactive approach to addressing unexpected challenges and spikes in PCN volumes.
- Understanding of site rules, including max stay, grace periods, and other enforcement parameters.
- Proficient in setting up and onboarding sites onto enforcement platforms, defining rules and data parameters.
- Prior experience in liaising with Customer Service teams to address high volumes of support tickets related to enforcement.
What we offer
- Competitive salary
- Growth path to COO
- Flat hierarchies and compelling team
- Hybrid working (3 days from the office in Croydon)
- A chance at greatly improving the current state of an industry that affects us all
This position will be based in Croydon.
If you are interested, please message Benoît Kuhn directly via LinkedIn or at [email protected].
Head of Customer Success
Your new role
Bist du bereit, uns auf einem spannenden Roadtrip zu begleiten? Wir sind ein aufstrebendes Startup und haben uns zum Ziel gesetzt, das Parkraummanagement auf den Kopf zu stellen. Mit unserer innovativen Technologie sind wir bereit, die Mobilität zu transformieren und neue Wege zu eröffnen.
Stell dir vor, du bist maßgeblich für unser Wachstum und unseren Erfolg verantwortlich. Dein Schwerpunkt liegt auf der Zufriedenheit unserer B2B Kundschaft für ein Produkt, das die Art und Weise, wie Parkplätze verwaltet werden, revolutioniert. Damit hast du einen bedeutsamen Einfluss auf die Zukunft der urbanen Mobilität. Mit deiner Expertise als Head of Customer Success (all genders) baust du ein leistungsstarkes Team auf, entwickelst eine strategische Vision für Customer Success und konzentrierst dich auf unsere Kundschaft während ihres Onboarding-Prozesses und ihrer laufenden Partnerschaft, um unsere unsere Position als Marktführer zu stärken.
What To Expect
- Leadership: Du baust ein wachsendes Team aus vier Sub-Teams auf, leitest es und sorgst dafür, dass deine Teams durch unsere Mission motiviert sind, wirkungsvolle Initiativen voranzutreiben und ihre Ziele konsequent erreichen
- Strategy and Vision: Du erarbeitest eine langfristige Strategie und Vision für das Customer Success Team, die sich nahtlos in die Gesamtstrategie des Unternehmens einfügt
- Targets: Du definierst und überwachst die OKRs für das Team und stellst die Übereinstimmung mit den Unternehmenszielen sicher. Außerdem legst du aussagekräftige KPIs fest, um den Erfolg zu messen und Maßnahmen zu definieren, um diese konsequent zu erreichen
- Processes: Du stellst die Effizienz des Customer Success-Teams sicher, indem du ineffiziente Prozesse identifizierst und kontinuierlich verbesserst, um die Skalierbarkeit zu erhöhen
- Stakeholder Management: Du arbeitest eng mit Stakeholdern aus den Bereichen Kundenbetreuung, Projektmanagement, Vertrieb und Produktteams zusammen und stimmst dich mit ihnen ab
- Customer Success: Das Customer Success Team spielt eine zentrale Rolle bei der Sicherstellung der Zufriedenheit unserer B2B-Kunden. Du konzentrierst dich stark auf den Onboarding-Prozess für unsere Kunden und arbeiten sorgfältig daran, die Zufriedenheit während des gesamten Kundenlebenszyklus sicherzustellen
- Reporting: Du reportest an den Director Operations und arbeitest eng mit unseren Teams für Projektmanagement, Vertrieb und Kundenbetreuung zusammen
Inspire us by
- Experience: Du verfügst über einschlägige Berufserfahrung in den Bereichen Customer Success, Customer Service, Account Management in einem stark wachsenden Unternehmen
- Leadership: Du hast Erfahrungen in der Zusammenarbeit in der Führung von Managern sowie leistungsstarken Teams in schnell wachsenden Umfeld
- Fast but structured: Du zeigst ein starkes Engagement für Qualität und arbeitest analytisch und strukturiert
- Responsibility: Du hast ein ausgeprägtes Verantwortungsbewusstsein für den Kundenerfolg und übernimmst gerne Verantwortung
- Processes: Du bist in der Lage, Ineffizienzen zu erkennen und innovative Lösungen anzubieten, um die Skalierbarkeit des Teams zu verbessern und deine Ziele zu erreichen
- Data-driven decisions: Du hast eine ausgeprägte Fähigkeit, Daten zu strukturieren und zu verarbeiten, so dass du datengestützte Hypothesen formulieren und fundierte Entscheidungen treffen kannst
- Customer-oriented: Du verfügst über eine unternehmerische Denkweise und die Kundenzufriedenheit steht für dich an oberster Stelle
- Language skills: Du hast muttersprachliche Deutschkenntnisse und sprichst Englisch, weitere Fremdsprachenkenntnisse sind von Vorteil
What We Offer You
- Flexibilität: Mit unserem flexiblem Arbeitsmodell kannst du deinen Arbeitsrhythmus individuell anpassen.
- Workation: Arbeite an inspirierenden Orten während deiner Workation für frische Impulse.
- Sicherheit: Deine Arbeitsplatzsicherheit wird durch unser profitables Geschäftsmodell gewährleistet.
- Erfolgsbeteiligung: Profitiere von unserem Virtual Stock Option Plan (VSOP) und werde am Erfolg von Parkdepot beteiligt.
- Messbare Ziele: Mit unseren OKRs ist dein Einfluss auf unseren Produkt- und Unternehmenserfolg direkt messbar.
- Events: Feiere gemeinsame unsere Erfolge bei unseren legendären Teamevents und OKR-Partys.
- Verpflegung: Frischer Kaffee aus unserer Siebträgermaschine rund um die Uhr für deine Energie und Produktivität. Entdecke die Vielfalt von Bella&Bona, unserer Online-Cafeteria, oder bediene dich an unserem Obstkorb oder frühstücke an der Müslibar.
- Gesundheit: Wir unterstützen deine Gesundheit und Fitness mit EGYM, um dich aktiv zu halten.
- Development: Nutze unsere Sprachkurse oder Inhouse-Kurse, um neue Fähigkeiten zu erlernen.
- Equipment: Entscheide selbst über dein eigenes Equipment, um effizient und komfortabel zu arbeiten.
- Dresscode: Kleide dich so, wie du dich am wohlsten fühlst.
Parkdepot betreibt eine der führenden Parking-Plattformen in Europa und digitalisiert die traditionelle Branche der Parkraumbewirtschaftung. Unsere Formel ist einfach: Ein motiviertes Team mit Fokus auf Technologie und Kundenfreundlichkeit sowie hohe Ambitionen treiben uns zu Erfolgen und schnellem Wachstum. Bist du dabei?
myGwork is the business community for LGBT+ professionals, students, inclusive employers, and anyone who believes in workplace equality. We want to empower the LGBT+ community by offering our individual members a safe space where they can connect with inclusive employers, find jobs, mentors, professional events and news.
myGwork is an Award-Winning Company. Founded in 2014, we have been listed as a Top 5 start-up with Pride by Geek Times and our Founders have won the Attitude Award Young LGBT+ Entrepreneur of the Year. As of today, the company has reached maturity, raised significant funding and is ready to enter a new era of growth.
What you will do
As the key financial leader within the organisation, you will work closely with the founders, the executive leadership team and other senior stakeholders to shape the overall strategy of the business. You will personally lead the design and delivery of the financial strategy, including reporting, financing, and driving sustainable growth.
Your areas of responsibility will include:
Growing a Finance function
- Evaluate and optimise the efficiency and effectiveness of the core finance team's operations, structure, systems and technology.
- Mentor and lead a high-performing finance team capable of supporting the organization's growth objectives.
- Establish training programs and professional development opportunities to enhance the skills and knowledge of finance staff, fostering a culture of continuous improvement and excellence.
Ownership over the financial model
- Take the lead on the annual budget (in collaboration with Executive Team)
- Analyse and enhance the financial model incl. both financial and operating targets ensuring its robustness, structural integrity, and alignment with business objectives.
- Validate key assumptions, ensuring they reflect realistic drivers and are measurable to guide decision-making accurately.
- Leverage internal data to refine the financial model, ensuring accurate forecasts for future funding and liquidity events.
- Develop and communicate a comprehensive, accurate financial picture for potential funding or liquidity scenarios.
- Ensure the quality and accuracy of management accounts, fostering transparency and precision in financial reporting.
- Oversee sales invoicing and credit control processes to maximise efficiency and minimise risk.
- Verify the accuracy of all Key Performance Indicators (KPIs) incl. financial, operating, sales, and else and revenue recognition, aligning reporting with actual outcomes.
- Perform periodic latest estimate process for future month and financial year performance.
- Own the monthly Board performance reports on financial and operating metrics vs. plan.
- Provide financial leadership, offering credibility and strategic insights to the board.
- Conduct potential tax reviews, including share option valuations, sales tax, and intellectual property considerations.
- Assess and orchestrate the optimal mix and size of future equity or venture debt rounds to support growth initiatives.
- Oversee the funding process, aligning financial strategies with the company's long-term goals.
- Act as a strategic partner to the go-to-market sales team, balancing financial considerations with growth strategies.
- Evolve pricing, sales structures, upsell strategies, and compensation plans for sustained success.
- Standardise terms and conditions with clients and optimise legal turnaround time in deal management processes.
- Shield executives from investor pressures, allowing focus on operational excellence.
Who you are
You are a seasoned finance professional with a passion for diversity and inclusion, eager to contribute to the success of a mission-driven organisation.
Your profile would ideally include all or most of the following:
Highest ethical standards
CIMA, ACA or ACCA certification is essential
Proven experience in financial leadership roles, ideally within a scaling business or similar environment
In-depth knowledge of financial modelling, strategic planning, and tax regulations
Strong analytical and strategic thinking skills
Exceptional communication and listening skills with the ability to influence and collaborate across departments
High energy, results-oriented, and determined to do all necessary to assist in the company's success
Dynamic with a true entrepreneurial spirit and passion for a fast-paced, growing environment
Think strategically, drive to action, and be ready to roll up your sleeves
Desire and ability to learn new things and be a part of a dynamic and growing team
Ability to juggle multiple projects at once, last-minute requests and quick turnarounds with a positive attitude
A passion for diversity, inclusion and everything LGBT+ related matters
What we offer
- Competitive day-rate / compensation (pro-rated to 1-2 days per week switch to full-time in the medium-term possible / preferred)
- Shares & Ownership in a potential unicorn
- Flexible working conditions
- Pension scheme
- Health Insurance
- Subsidised gym membership
- Generous holidays
- Location: London (the candidate would ideally come to the office once a week)
- Type: Part-Time
- Functions: Finance
- Industry: Services
myGwork is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
In case of interest please apply through this career page or contact Benoit Kuhn directly at [email protected].