Job Description:

• ISO9001/14001/45001/5001 system planning, implement, maintain, monitor and improve.
• System documentation create, maintain, modify and training.
• Organize internal system and process audit, follow up the improvement on findings.
• Assistant to Management team on system improvement and management review.
• In charge of 3rd party certification audit , customer audit and follow up on findings improvement.
• In charge of documentation control.
• Other jobs assigned by top manager.

Job Requirements:

• Bachelor Degree and above in Quality Engineering, Industrial Engineering, Mechanical Engineering, or any related field.
• Min 5 years working experience including 2 years quality system management experience.
• Familiar with quality management system, internal auditor for ISO9000/14001/45001.
• Good communication skills and team work spirit.
• Good communication and writting skill in English, Malay and Mandarin is preferred.

Job Responsibilities:

• Providing exceptional service from the moment they arrive until they check out. This includes greeting guests, addressing their needs, and ensuring a pleasant stay.
• Handling guest reservations, managing room availability, and confirming bookings through various channels, including phone, email, customer live chats, an online platform, and PMS.
• Efficiently processing guest check-ins and check-outs, verifying guest information, and addressing any billing and inquiries are handled promptly and efficiently.
• Assigning rooms to guests based on their preferences and special requests, while also considering room availability,
• Providing information about the hotel's amenities, services, and local attractions Assisting guests with their requests
• Accurately processing payments, explaining charges, and resolving billing discrepancies or issues.
• Handling guest complaints, inquiries, concerns, or requests professionally and resolving issues promptly to ensure guest satisfaction
• Updating and following up on outstanding inquiries, requests, and complaints on a daily basis
• Managing guest records, performing data entry, and maintaining accurate reservation and billing records
• Ensure all areas are well maintained in a professional and clean manner during the shift.
• Work closely with relevant departments, such as housekeeping, maintenance, or inspection teams, regarding room status.
• Perform any other ad hoc tasks as and when required.

Job Requirements:

• Be responsible, punctual, work independently, organized, self-motivated, and detail-oriented.
• Communication and interpersonal skills are crucial for providing top-notch service and resolving guest issues.
• At least 2 years of working experience Hospitality, customer service, receptionists, or any related field will be an advantage.
• Preferably with at least 1 year(s) of relevant experience with web hosting platforms (Booking.com, Agoda, Airbnb, Trip.com, Expedia, Traveloka, etc.).
• Good interpersonal skills with the ability to communicate with all levels of employees
• Good organizational and multitasking abilities
• Look presentable and have a positive attitude.
• Willingness to work varying shifts, including weekends and holidays.
• Must be willing to work overtime if necessary.
• Able to speak multi language will be added advantages such as Japanese, Mandarin, Korean.

Job Responsibilities:

• Define and maintaining process & finished product inspection standards, ensure the operation is consistent with the documentation.
• Responsibile in process quality and outgoing quality management.
• Disposition of nonconforming products and proposing the corresponding corrective and preventive actions in time.
• In charge of Local supplier quality management and incoming quality inspection for all materials.
• Responsible in customer complaint investigation and 8D report preparation.
• Instruments, equipment and other tools used in quality control, and train relevant personnel on the use of instruments and equipment, assist DCC to complete the periodic calibration of instruments and equipment, and ensure the daily maintenance of instruments and equipment;
• Quality data collection and summary.
• Responsible in IQC/IPQC inspector ability training and assessment.
• Complete task that is assigned by top manager.

Job Requirements:

• Bachelor Degree and above in Mechanical Engineering or any related field.
• Min 3 years of working experience in quality department, automative and industrial product experience.
• Familiar with quality management system, product quality related knowledge, able to complete quality system audit and process audit independently.
• Good communication skills and team work spirit.
• Proficiency in English. Mandarin and Bahasa Melayu is preferred.

Job Responsibilities:

a. Human Resource Related

• Assist in formulating management policies and systems for the companys human resources department.
• Formulate and control the expense budget of the human resource department.
• Assist in completing the companys organizational structure and job management system.
• Assist in completing annual manpower demand forecast and formulating recruitment plan.
• Responsible for handling the procedures related to new employee onboarding, resignation, internal transfers, and position transfer.
• Responsible for recruitment, probationary period management, employee performance, and talent development.
• Responsible for employee attendance and salary management.
• Responsible for internal and external employee training.
• Responsible for drafting, issuing various notifications, and organizing internal document materials.
• Administer employee communication procedures, follow up, and develop quarterly communication plans.
• Handle labor disputes and conflicts.

b. General Administration Related

• Coordinate and handle day-to-day administrative and general affairs matters.
• Responsible for the distribution and management of office supplies, work attire, ID badges, and the production of business cards.
• Responsible for arranging employee business trips, including flight and hotel reservations, transportation arrangements, and visa processing.
• Responsible for managing the internal and external environment of the company, including overall greening, arrangement, and cleanliness of the office premises.
• Responsible for administrative supplier management, such as drinking water, plants, work attire, office coffee, soft drinks, snacks, and meals.
• Responsible for the reception of company visitors.
• Responsible for managing the offices fixed assets.
• Responsible for planning and organizing employee events.
• Complete tasks assigned by higher-level management.

Job Requirements:

• A bachelors degree or higher in Human Resources, Psychology, Management, or related fields.
• More than 5 years of experience in Human Resources, including 2 years of managerial experience.
• Familiarity with relevant human resources management knowledge and a good grasp of laws, regulations, and policies related to human resources.
• Strong communication skills and adept at problem-solving with employees at all levels.
• Excellent judgement and decision-making skills, planning and execution abilities, teamwork, and a strong sense of responsibility.
• Proficiency in English and Mandarin. Bahasa Melayu is preferred.

Job Responsibilities:

• Environment Health and Safety Manager will implement policies to ensure a safe and healthy working environment.
• Inspects the facility & production activities to identify safety, health, and environmental risks.
• Develops and implements inspection policies and procedures, and a schedule of routine inspections.
• Develops environment, health and safety procedures for all areas of the company.
• Prepares and schedules training to cover emergency procedures, workplace safety, and other relevant topics.
• Monitors compliance with safety procedures.
• Drafts inspection reports to document inspection findings.
• Ensures that material safety data sheets are maintained and readily accessible when needed.
• Maintains records of discharge of or employee exposure to hazardous waste and/or pollutants, as required.
• Facilities and equipment test in accordance with local related regulations.
• Take part in plant facility maintain, modification and refurbishment.
• Performs incident investigations and corrective action process
• Performs other related duties as assigned.

Job Requirements:

• Bachelors degree in Environmental Safety, Occupational Safety and Health, or related field required; Masters degree desirable.
• Required minimum 5 years of related working experience.
• Extensive knowledge of environmental regulations and policies.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in English. Mandarin and Bahasa Melayu is preferred.
• Excellent organizational skills and attention to detail.
• Working knowledge of laws and regulations related to the environment and workplace health and safety.
• Working knowledge in ISO14001 and ISO45001 is an advantage.
• Good relationship with local government and familiar with local EHS rules.