Are you passionate about technology and eager to kick-start your career in IT support? EyeCarePro is seeking a motivated individual to join our dynamic team in Cleveland, OH, supporting both our local office and global operations. As our Helpdesk Support, you'll play a crucial role in providing technical assistance to our employees, troubleshooting a variety of IT issues, and ensuring smooth operations across our IT infrastructure. This is an excellent opportunity to learn from experienced professionals, grow your skills, and contribute to a supportive and innovative work environment. If you're ready to take on new challenges and make an impact, we want to hear from you!

Work Environment: Weekday schedule, no weekends or late nights, casual and supportive atmosphere

Responsibilities:

• Troubleshoot onsite issues with office devices and systems (Wi-Fi, firewall, etc.)
• Manage IT asset inventory and warranty claims
• Respond to technical support requests via phone, email, or ticket system
• Diagnose and resolve common technical issues (network connectivity, software updates, etc.)
• Document support cases and ensure resolution satisfaction
• Escalate complex problems to senior IT staff
• Install, configure, and maintain hardware and software
• Set up user accounts and ensure security compliance
• Provide basic training on hardware and software usage

Requirements:

• Basic knowledge of computer hardware, software (Windows, Mac, etc.), and networking concepts
• Understanding of IT security principles (firewall, antivirus, etc.)
• Excellent communication and problem-solving skills
• Customer service-oriented with a positive attitude
• Willingness to learn and adapt to new technologies
• Certifications (CompTIA A+, Network+, Security+) preferred but not required

Apply Now!
Join EyeCarePro and contribute to our supportive and innovative team environment.

About the job

About Workearly

Workearly, powered by Reatcode, is the Top Remote Learning Hub for students and young professionals, offering remote schools with asynchronous self-paced training, globally recognized remote talent digital badges, and connections with the top companies who hire talent right now! Our mission is to provide candidates with the opportunity to upgrade their skills, broaden their career opportunities and work for employers and projects that match their previous experience and expertise. Vice-versa, our goal is to provide companies with Talent, to help them hire top-quality candidates. Our team consists of Top Instructors & Recruitment experts from all over the world who are highly experienced in various industries. With a global presence and offices in more than 5 countries, we have managed to gather Top Skilled Recruiters and Talents together in one Platform.

We are currently looking for an ambitious HR Professional to join our training teams.

About the role - HR Consultant

In this position, you will be part of the training team of HR School, HR Certification Trainings or HR Bootcamps.

More specifically, you will:

• Interview students and understand their personal needs and goals in order to contribute to the creation of their personal educational plans,
• Provide guidance to students with Q&A, clarifications, tasks and assignments and monitor their progress,
• Perform market research in the area of HR exploring new products, technology tools, open jobs and new HR skills,
• Cooperate closely with other team members and departments.

Ideally this is you!

• Previous experience of 2-5 years in HR roles or HR hands-on training
• Familiarity with HR Metrics & HR Analytics
  
• Excellent written, verbal, & presentation skills in English and Greek
• Able to adapt and reprioritise in a fast moving environment
• Resilient
• Team player

For this position, our priority is not your Master or your Bachelor Degree. What we need from you is to be able to answer correctly a few questions, proving your hard skills. Then, well communicate with you and get to know you better.

Some additional skills we are looking for:

• Familiarity with Technology & presentation Tools (HR and non-HR)
• Ability to work flexibly, since we adapt our schedule according to our customers!
• Prioritizing, time management, and organizational skills
• Skilled in relationship management and open to feedback
• Being part of a working culture that embraces autonomy and initiative-taking
• Working with passionate professionals, who excel in their fields

Reatcode is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law Industry

Employment Type

Full-time

Personal Data

Our Company is Data Controller for the processing of your personal data to assess your candidacy for the job vacancy, pursuant to General Data Protection Regulation. By submitting your CV, we collect and process your personal data that is included in your CV and the data you choose to share with us during the interviews. This data is: your full name, your contact details, your working experience and your education. We process the said data, according to the legal basis of legitimate Interest to the extent that the processing is necessary for the assessment and selection of the most suitable candidate for the job vacancy. Your personal data is retained for 6 months of the receipt of your CV, in order to assess your candidacy for the current or future job vacancy. For more information about our practices and your rights, please visit our Privacy Policy on our website.

About the job

About Workearly

Workearly, powered by Reatcode, is the Top Remote Learning Hub for students and young professionals, offering remote schools with asynchronous self-paced training, globally recognized remote talent digital badges, and connections with the top companies who hire talent right now! Our mission is to provide candidates with the opportunity to upgrade their skills, broaden their career opportunities and work for employers and projects that match their previous experience and expertise. Vice-versa, our goal is to provide companies with Talent, to help them hire top-quality candidates. Our team consists of Top Instructors & Recruitment experts from all over the world who are highly experienced in various industries. With a global presence and offices in more than 5 countries, we have managed to gather Top Skilled Recruiters and Talents together in one Platform.

We are currently looking for an ambitious Content Writer to join our team.

About the role - Content Writer

In this position, you will be part of the training team of HR School.

More specifically, you will:

• Create articles and other content, based on material available in our digital library.
• Perform extended research to create content related to HR trends, professional updates & corporate news
• Perform proofreading and suggest amendments
• Transfer material among different platform to another
• Translate from Greek to English and vice versa
• Cooperate closely with other team members and departments.

We are NOT looking for:

We are not looking for candidates who prefer to work individually, who do not like fast-growing environments and whose goal is to perform the same kind of work every-day.

What we are looking for is:

An ambitious professional who has the passion to be creative and communicate with students and colleagues! If you are not excited about working in a team, this position is not a good fit for you. For this position, our priority is not your Master or your Bachelor Degree. What we need from you is to be able to answer correctly a few questions, proving your hard skills. Then, well communicate with you and get to know you better.

Requirements:

Familiarity with online platfroms & social media

Excellent oral and writing skills in Greek and in English

Translation skills

Ability to work flexibly, since we adapt our schedule according to our customers!

Prioritizing, time management, and organizational skills

Skilled in relationship management and open to feedback

Being part of a working culture that embraces autonomy and initiative-taking

Working with passionate professionals, who excel in their fields

Reatcode is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law Industry

Employment Type

Full-time

Personal Data

Our Company is Data Controller for the processing of your personal data to assess your candidacy for the job vacancy, pursuant to General Data Protection Regulation. By submitting your CV, we collect and process your personal data that is included in your CV and the data you choose to share with us during the interviews. This data is: your full name, your contact details, your working experience and your education. We process the said data, according to the legal basis of legitimate Interest to the extent that the processing is necessary for the

assessment and selection of the most suitable candidate for the job vacancy. Your personal data is retained for 6 months of the receipt of your CV, in order to assess your candidacy for the current or future job vacancy. For more information about our practices and your rights, please visit our Privacy Policy on our website.

At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award.

Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive.

Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients.

We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

As a Marketing Manager, you will play a pivotal role in driving the success of independent optometry practices across the continent. Your responsibilities will include building strong relationships with clients, developing and implementing comprehensive marketing strategies, and identifying opportunities for growth through upsells and add-on services. This is a customer-facing role that requires creativity, strategic thinking, and a proactive approach to problem-solving.

Key Responsibilities:

• Develop and nurture relationships with optometry practices.

• Serve as the main point of contact for client needs and coordinate tasks with internal teams

• Lead engaging monthly Progress Calls to discuss metrics, new patient leads, and content strategies

• Identify and pursue upsell opportunities to enhance client success

• Develop and own marketing strategies tailored to each client's needs

• Establish expertise in specialty eye care to provide unparalleled service

Job Requirements:

• 4+ years of digital marketing experience

• 4+ years of client-facing experience, managing multiple accounts simultaneously

• Background in the Eye Care industry is highly desirable

• Excellent phone presence with an extroverted and professional demeanor

• Self-motivated, organized, and strong communication skills

• Ability to think creatively and problem-solve effectively

• Must have a private, quiet workspace and a reliable internet connection

Location and Schedule: This is a full-time, remote position with hours from 9-5 EST, allowing for flexibility and work-life balance.

Ready to join a dynamic team and make a real difference in the eye care industry? We encourage you to apply!

Join EyeCarePro and be a part of a team that champions a culture of continuous learning, innovation, and improvement. Our proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

If you don't hear back from us in 2 weeks, consider your application unsuccessful.

At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award.

Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive.

Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients.

We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition

As a Campaign Deployment Specialist at EyeCarePro, you will be at the heart of our social media efforts, driving engagement and creativity across various platforms. From tackling technical challenges to scheduling compelling campaigns, your role will be diverse and exciting. You will assist the Social Media Team with administrative tasks, including scheduling emails, uploading campaigns, maintaining social media calendars, and preparing reports.

Key Responsibilities:

• Assist the Social Media Team with administrative tasks, including scheduling emails, uploading campaigns, maintaining social media calendars, and preparing reports.
• Address and resolve technical issues and user inquiries on social media platforms, focusing on Facebook and Instagram.
• Support the execution of digital marketing campaigns and initiatives.
• Utilize platforms like Asana to organize projects efficiently.
• Collaborate closely with the IT department and Social Media Manager to resolve social media-related issues.
• Demonstrate an understanding of social media best practices.
• Schedule engaging content for various platforms such as social media, email marketing, Google My Business, and websites.

Required Skills/Qualifications:

• 1 year of experience in data entry.
• Strong attention to detail and organizational skills.
• Desire and experience working in a high-volume environment with hundreds of clients.
• Experience in social media management, email marketing, or digital marketing.
• Excellent verbal communication skills and the ability to collaborate effectively.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with email marketing platforms such as MailChimp, Weave, and Constant Contact.
• Ability to produce high-quality work and identify inconsistencies and errors.
• High aptitude for technology and social media platforms.

Preferred Skills/Qualifications:

• 1-3 years of experience in data entry.
• High aptitude for technology and social media platforms.

Ready to join a dynamic team and make a real difference in the eye care industry? We encourage you to apply!

Join EyeCarePro and be a part of a team that champions a culture of continuous learning, innovation, and improvement. Our proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

If you don't hear back from us in 2 weeks, consider your application unsuccessful.

At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award.

Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive.

Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients.

We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

Are you passionate about leading and innovating the information technology (IT) systems and services of an organization? Do you want to join a dynamic and growing team that strives for excellence and security in IT infrastructure? If so, you might be the ideal candidate for our IT manager position. As an IT manager, you will have the opportunity to shape and manage the IT vision and strategy of the organization, ensuring that the IT needs of the staff are met with high-quality and efficient solutions.

You will also have the chance to plan and implement IT projects, policies, and budgets, and collaborate with other departments and external vendors. This is a challenging and rewarding role that requires strong leadership, technical, and communication skills.

Responsibilities:

• Manage IT staff by recruiting, training and coaching employees, communicating job expectations
  and appraising their performance
• Administer and manage the Microsoft 365 tenant, including the configuration of Exchange
  Online, SharePoint Online, Teams, and OneDrive.
• Monitor and optimize the performance, availability, and backup of the IT systems and networks.
  Implement and enforce IT policies and standards, such as data protection, cybersecurity, and
  disaster recovery.
• Provide guidance and direction to IT staff on higher level technical problems.
  Evaluate and recommend new IT solutions and technologies to improve the IT operations and
  services.
• Prepare and manage the IT budget and expenses, and report on the IT activities and outcomes.

Qualifications:

• Bachelor's degree in computer science, information technology, or related field.
  At least five years of experience in IT management or administration, preferably in a similar
  industry or organization.
• Strong knowledge and skills in IT systems and applications, such as Windows, Linux, Microsoft
  Office, Active Directory/Entra ID, Exchange, etc.
  
• Excellent problem-solving, communication, and leadership skills.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Certifications in IT management, such as ITIL, CITM, or CISM, are preferred.

This position is fully remote, but candidates must be able to work EST hours to ensure alignment with our team and clients. EyeCarePro is committed to providing a flexible and supportive work environment, with opportunities for growth and development. If you are ready to take your IT career to the next level with a company that values innovation and excellence, we encourage you to apply.

Ready to join a dynamic team and make a real difference in the eye care industry? We encourage you to apply!

Join EyeCarePro and be a part of a team that champions a culture of continuous learning, innovation, and improvement. Our proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

If you don't hear back from us in 2 weeks, consider your application unsuccessful.