Chung Insurance Agency Inc.
Jobs at Chung Insurance Agency Inc.
Bilingual Spanish-Speaking Receptionist - Insurance Agent Team Member
BE ON THE FRONTLINE OF HELPING OTHERS.
Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today!
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance independent contractor agent may be the career for you!
Responsibilities
- Provide prompt, accurate, and friendly customer service.
- Handle customer inquiries and resolve issues in a professional and timely manner
- Communicate effectively with customers in both English and Spanish
- Collaborate with internal teams to address customer needs
- Maintain accurate and detailed records of customer interactions
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Excellent communication skills written, verbal, and listening (English and Spanish)
- Ability to resolve complex customer issues
- Pride in getting work done accurately and timely
- People-oriented
- Ability to work in a team environment
- Ability to multi-task
Customer Service Representative - Insurance Agent Team Member
BE ON THE FRONTLINE OF HELPING OTHERS.
Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today!
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance independent contractor agent may be the career for you!
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Ability to resolve complex customer issues
- Excellent communication skills written, verbal, and listening
- Pride in getting work done accurately and timely
- People-oriented
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Office Representative - Insurance Agent Team Member
Chung Insurance Agency is located in Las Vegas, Nevada. We are seeking an outgoing, career-oriented professional to join our team. As a team member for Chung Insurance Agency, you will build and develop customer relationships within the community to promote our products including auto, home, and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal, and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem-solving
Progression to Marketing Associate
Our team will be placing you in a Customer Service Representative position as a start that will serve as a stepping stone for career growth within our agency. After gaining a solid foundation in insurance and demonstrating exceptional performance in the customer service role, employees will have the opportunity to transition into the Marketing Associate position.
Account Manager
Are you interested in establishing your own business someday? If you are, you might want to explore a role at Chung Insurance Agency's office. By joining our agency team, you can gain hands-on insight into the responsibilities of an Insurance Agent. You will have the chance to foster customer relationships in the local community and promote our range of insurance products, such as auto, home, and life insurance. This position offers you the experience of working in an agent's office and the potential to pursue a career as an independent agent in the future.
Responsibilities
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Detail oriented
- Ability to make presentations to potential customers
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Intern
Do you have aspirations to run your own business? If so, you may want to consider working in the office of Chung Insurance Agency. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be an independent contractor agent. You will build and develop customer relationships within the community to promote our products including auto, home, and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become an independent agent yourself.
Responsibilities
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal, and listening
- Organizational skills
- Self-motivated
- Proactive in problem-solving
- Achieve mutually agreed-upon marketing goals
- Bilingual - Spanish preferred