Comms-Care is an Ingram Micro company, a global leader in technology and supply chain services, together we shape the future of technology services and contribute to the success of our clients in an ever-evolving digital landscape.

We are currently looking for Contracts Administrators to become part of our fast-expanding team at our main headquarters in Northwich, Cheshire. The role will start ASAP and would be initially on a 6 month full time contract, with opportunity to extend beyond that period. Initially, you will need to come to the office for training purposes for 5 days a week. Following the completion of training, and in accordance with current company policy, you will have the option to work in a hybrid manner, reducing your office attendance to 3 days a week.

The Role:

• Managing Email queries
• Using bespoke systems to create and place orders
• Production of new maintenance contracts of varying size and complexity
• Ongoing administration of existing and renewal contracts
• Liaising with internal departments and Resellers to confirm vital contract information
• Data entry of quote items onto internal system
• Use of internal SOP system, MS Excel and other applications
• General administration responsibilities to support the sales department and business

The Person:

• Previous, demonstrable experience in a similar role as a Contracts Admin assistant/specialist/Co-Ordinator is highly desired.
• PC literate - proficient in Microsoft Office Suite
• Excellent communication skills, both verbal and written
• Attention to detail
• Team Player
• Able to commute to the HQ Office in Northwich and commit to 5 days onsite, with hybrid working available further down the line.

If you have the skills and experience, please send your CV in for review.

Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of activity providing excellent service to our customers however, our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment.

Due to exciting growth, we are seeking a Co-ordinator to join our expanding team in the Sales Operations department. Please note that this position requires physical presence at our office location, with a commitment of five days per week (Monday to Friday, from 9am to 5:30pm). However, once you have successfully completed the training, there will be a chance to work remotely for two days a week, while spending three days in the office.

The Role:

As part of your daily role and responsibilities, you will be required to provide assistance with the following tasks.

• Dealing with incoming customer (internal and external) requests via email and phone
• Managing opportunities to completion
• Proactively managing and owning own queue
• Efficient and accurate data Entry onto Microsoft Excel Spreadsheets and internal systems
• Building relationships with internal team members
• Building and sustaining relationships with customers to ensure the best possible service is provided
• Logging and tracking of sales requests on internal systems
• Other duties and tasks as required to ensure the smooth running of the Sales Operation Department

The Person:

• Previous, demonstrable experience in a customer services/sales admin role
• Proficient in English (Spoken and Written)
• Experience of Microsoft office, including Outlook and Excel.
• Previous experience within communication platforms, such as Microsoft Teams

If you have the skills and experience, then please send your CV in for review.