Crew Life at Sea
Jobs at Crew Life at Sea
Hotel Store Manager
To ensure that the Hotel Department is equipped with all necessary items to provide exceptional service to our guests:
- Order subsistence, bonded, consumables, uniforms, linens, flowers, entertainment supplies, equipment, and other necessary items for the Hotel Department, following the storing plan posted in MXP, freight schedule, and Company policy.
- Maintain the Hotel Stores department to operate at fleet-wide standards and parameters.
- Keep accurate inventory records of all hotel items.
- Ensure adherence to proper maintenance and cleaning procedures, maintaining the highest standards of cleanliness in all storerooms and Hotel Stores areas.
Operational Duties & Responsibilities:
- Perform all duties in accordance with Crystal Basics, the company's Safety Management System (SMS), STCW requirements, MLC promulgated standards, USPHS guidelines, and environmental regulations.
- Perform various functions in different service venues and throughout the ship as required.
- Order subsistence, bonded, consumables, uniforms, linens, flowers, entertainment supplies, equipment, and other requested items for the Hotel Department, following the storing plan posted in MXP, freight schedule, and Company safety policies.
- Ensure ordered items do not exceed ships' storage capacity or compromise ship safety.
- Coordinate stock ordering for vending machines with the Crew Officer.
- Supervise cleaning procedures and maintenance of all storerooms and Hotel Stores areas.
- Oversee daily operations of food, beverage, and consumable issuing.
- Maintain USPH standards consistently.
- Process all invoices in MXP.
- Monitor shortages, credits, and upcoming challenges through continuous communication with the corporate Purchasing Department.
- Coordinate wine requisitions with the Head Sommelier and obtain Food & Beverage Manager approval.
- Prepare ship requisitions and in-port purchase orders.
- Organize loadings in alignment with other onboard departments, adhering to Company policies, USPH standards, and USCG rules.
- Receive, issue, and spot-check all Hotel-related items in store.
- Conduct a full bonded inventory monthly.
- Ensure all Hotel inventory procedures comply with company policy.
- Plan ahead for upcoming cruises.
- Train, coach, counsel, support, and delegate responsibilities to Hotel Stores Department staff.
- Establish duty schedules for subordinates in accordance with Marine Labor Convention (MLC) 2006 requirements.
- Monitor subordinate team members' hours of work and rest as per MLC 2006, addressing violations and taking corrective action when necessary.
- Report repeat offenders to Senior Management for further corrective or disciplinary action.
- Attend meetings, trainings, and educational activities as required; initiate departmental meetings to identify improvement opportunities and address quality/service concerns.
- Maintain a friendly and approachable demeanor at all times, even under pressure, adhering to Crystal Basics principles.
- Interact professionally and courteously with guests, fellow team members, and subordinates alike.
- Perform any other operational duties as assigned.
Admin Assistant
As an entry level Admin Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our company. Your main responsibilities will include providing administrative support to the management team, maintaining records and databases, and assisting with various office tasks.
NB: Please read the job description and requirements carefully before applying to this role.
This position is office based, in Cape Town ONLY.
Key Responsibilities:
- Provide administrative support to the management team, especially document collection.
- Maintain accurate records and databases, ensuring all information is up-to-date and easily accessible.
- Handle incoming and outgoing communication, including emails and phone calls.
- Handle confidential and sensitive information with discretion.
- Gather and organize all necessary documentation from new candidates.
- Facilitate the onboarding process for new candidates, ensuring a smooth transition and compliance with all required protocols.
- Continuously monitor and report on the progress of new crew members, providing updates and addressing any issues that arise.
- Maintain meticulous records of all information throughout the recruitment and onboarding processes, utilizing spreadsheets to track data accurately.
- Assist one of our recruiters with various administrative tasks related to candidate management and placement.
- Provide additional assistance with various recruitment needs as required, ensuring the efficient and effective operation of the recruitment team.
Qualifications and Requirements:
- High school diploma or equivalent
- Additional qualifications in office administration or related field or proven experience as an administrative assistant or in a similar role is essential
- Excellent organizational and time-management skills
- Meticulous attention to detail
- Fast Learner
- Computer Literate
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Problem-solving abilities
- Ability to maintain confidentiality and handle sensitive information
Chef De Partie
Key Responsibilities:
Prepare and cook dishes according to the menu and recipes provided by the Executive Chef onboard the cruise ship
Oversee the work of junior chefs and kitchen staff in your section
Monitor food quality and presentation to ensure consistency and high standards are met
Assist in menu planning and development, taking into consideration guest preferences and dietary restrictions
Maintain a clean and organized work station, and ensure all kitchen equipment is properly maintained
Train and mentor junior chefs and kitchen staff on proper cooking techniques and food safety standards
Follow all health and safety regulations and maintain a safe working environment
Keep track of inventory and assist in ordering supplies as needed
Collaborate with other departments, such as the dining room and bar, to ensure smooth operation and guest satisfaction
Participate in special events and promotions as needed
Requirements:
Minimum of 2 years experience as a Chef de Partie or a similar role in a high-volume, fine dining establishment
Culinary degree or equivalent training preferred
Strong knowledge of international cuisine and cooking techniques
Excellent organizational and time management skills
Ability to work well under pressure and in a fast-paced environment
Team player with strong leadership skills
Fluent in English, both written and verbal
Willingness to work and live onboard a cruise ship for extended periods of time
Chef De Partie
Key Responsibilities:
Prepare and cook dishes according to the menu and recipes provided by the Executive Chef onboard the cruise ship
Oversee the work of junior chefs and kitchen staff in your section
Monitor food quality and presentation to ensure consistency and high standards are met
Assist in menu planning and development, taking into consideration guest preferences and dietary restrictions
Maintain a clean and organized work station, and ensure all kitchen equipment is properly maintained
Train and mentor junior chefs and kitchen staff on proper cooking techniques and food safety standards
Follow all health and safety regulations and maintain a safe working environment
Keep track of inventory and assist in ordering supplies as needed
Collaborate with other departments, such as the dining room and bar, to ensure smooth operation and guest satisfaction
Participate in special events and promotions as needed
Requirements:
Minimum of 2 years experience as a Chef de Partie or a similar role in a high-volume, fine dining establishment
Culinary degree or equivalent training preferred
Strong knowledge of international cuisine and cooking techniques
Excellent organizational and time management skills
Ability to work well under pressure and in a fast-paced environment
Team player with strong leadership skills
Fluent in English, both written and verbal
Willingness to work and live onboard a cruise ship for extended periods of time
Craps Dealer
- Conducting the game of craps according to established rules and procedures
- Interacting with guests in a friendly and professional manner
- Ensuring the safety and security of all players and the game table
- Maintaining a high level of accuracy and efficiency in handling bets and payouts
- Monitoring and managing the flow of the game to ensure a smooth and enjoyable experience for all players
- Handling cash and chips in a responsible and accurate manner
- Maintaining a clean and organized game table at all times
- Providing excellent customer service and addressing any guest concerns or questions
- Collaborating with other dealers and casino staff to ensure a seamless gaming experience for guests
- Adhering to all company policies and procedures, as well as local gaming regulations
Qualifications:
- Minimum of 2 years experience as a Craps Dealer in a casino environment
- Strong knowledge of craps rules, procedures, and strategies
- Excellent math skills and ability to handle cash and chips accurately
- Outstanding customer service and communication skills
- Ability to work in a fast-paced and high-pressure environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Must be able to pass a background check and obtain necessary gaming licenses
- Previous experience on a cruise ship is a plus, but not required
Commis
- Assist in the preparation and cooking of meals according to menu specifications
- Ensure all food is prepared and presented in a timely and efficient manner
- Maintain a clean and organized work station at all times
- Follow all safety and sanitation procedures
- Assist in receiving and storing food supplies
- Work collaboratively with other members of the culinary team to ensure smooth operation of the kitchen
- Adhere to all company policies and procedures
Requirements:
- Previous experience in a kitchen environment is preferred
- Knowledge of basic cooking techniques and food safety
- Ability to work in a fast-paced and high-pressure environment
- Strong communication and teamwork skills
- Willingness to learn and take on new challenges
- Flexibility to work varying shifts, including weekends and holidays
- Must be able to pass a background check and obtain necessary certifications