Are you a seasoned IT professional feeling like you're missing out by not getting into Cybersecurity?

Are you an IT tech with a knack for problem-solving and you've seen the cybersecurity headlines and thought to yourself, "that's what I want to do!"

Are you feeling stuck in your current tech support role?

We offer a chance for you to pivot into a rewarding cybersecurity position and join a team of where your dedication gets the recognition it deserves!

Whether you're in the office or working remotely, we ensure that you're surrounded by like-minded professionals who share your passion. If you value excellence, like to learn and want to make a difference in protecting the community, you may have found your tribe.

A little about our company:

We are a Hawaii-based Managed Services and Cybersecurity company that provides IT infrastructure and endpoint management and security, consulting and technology support for private sector companies.

We are hiring for the position of a technical support agent to help with investigating and troubleshooting problems with computer networks and implementing best practices for local companies. As we are a security-first company, this could be a rare opportunity for a technician such as yourself to grow into a Cybersecurity professional.

We are looking for candidates with the following key skills:

• Proficiency in Windows (workstation, server), Mac OS, and Microsoft Office applications.

• Experience with Microsoft Active Directory, Microsoft 365, Google Workspace, Azure, Intune and Microsoft cloud systems.

• Ability to resolve virus and malware threats.

• Solid networking skills, with adeptness in configuring firewalls, routers, switches, and wi-fi points.

• Eagerness to learn and adapt to emerging IT security technologies.

• Stellar documentation, organizational, and time management capabilities.

• A growth mindset, characterized by self-initiated learning and skill enhancement.

Additional Prerequisites:

• Must be a resident of Oahu or Maui

• Consistency, punctuality, and precise written communication.

• Professional demeanor and presentation.

• Availability during standard business hours (8 am-5 pm).

• Must possess a car, and be capable of lifting up to 50lbs unaided.

If you're looking for a big corporate job where it takes years to move up the ranks, look elsewhere. We are a team and are looking for fellow teammates who are interested in growing the company into something meaningful.

Compensation: $22-$28 per hour + bonuses

Job Type: Full-time, hybrid work

Benefits:

• 401(k) company contribution
• Health insurance
• Paid time off
• Professional development assistance