FILINVEST HOTEL: Timberland Highlands Resort

Timberland Highlands Resort is seeking a skilled and enthusiastic Bartender to join our team. As a Bartender, you will be responsible for crafting exceptional beverages and providing excellent customer service to our guests. Your duties will include preparing and serving alcoholic and non-alcoholic drinks, maintaining a clean and organized bar area, and ensuring guest satisfaction by delivering prompt and friendly service.

Key Responsibilities:

• Prepare and serve a wide variety of beverages, including cocktails, beer, wine, and non-alcoholic drinks, according to established recipes and standards.
• Interact with guests in a friendly and professional manner, providing recommendations and assisting with menu selections.
• Maintain cleanliness and organization of the bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces.
• Adhere to all safety and sanitation guidelines to ensure a clean and safe working environment.
• Handle cash and credit transactions accurately, processing payments and reconciling cash drawers at the end of each shift.
• Monitor inventory levels and place orders for supplies as needed, ensuring adequate stock of beverages and bar essentials.
• Collaborate with other team members to provide efficient and seamless service to guests.
• Uphold Timberland Highlands Resort's standards of quality and hospitality at all times.

Qualifications:

• Bachelors degree in Hotel & Restaurant Management.
• Previous experience working as a Bartender in a high-volume restaurant or hospitality setting preferred.
• Strong knowledge of beverage preparation techniques, including cocktails, spirits, and wine.
• Excellent communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and a focus on cleanliness and hygiene.

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

JOB SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, under the supervision of the General Manager, the IT Manager is responsible for the smooth functioning of IT Department. Coordinates and establishes hardware maintenance, application programs and procedures in case of system interruptions. Ensures security of data storage and protection, implementation and training of users on the systems and equipment.

JOB DESCRIPTION: 

• Authorizes access level and maintains system security.
• Upgrade to new release(s) if applicable.
• Maintains configuration codes and create new reports.
• Performs month/year end updates (if applicable).
• Looks into discrepancy and assist users.
• Update license quarterly. Monitor daily data backup, system performance and server disk space
• Assists in authorizing access level and maintaining system security.
• Monitor user workstations, guest check printers, link to PMS are running.
• Looks into discrepancy and assist users.
• Monitor daily data backup, system performance and server disk space.
• Ensure interface link between POS and PMS is running.
• Authorizes access level and maintain system security.
• Monitor user workstations, guest check printers, kitchen printers, link to PMS are running.
• Looks into discrepancy and assist users.
• Monitor daily data backup, system performance and server disk space.
• Ensure interface link between POS and PMS is running.
• Authorizes access level and maintain system security.
• Looks into discrepancy and assist users.
• Ensure links to PMS is running.
• Monitor system performance and server disk
• Maintenance of users with individual email account which includes creation, modification and deletion.
• Install latest update if necessary and others based on standard.
• Monitor all network distribution area with switches are functional and connected to uninterruptible power supply (UPS).
• Improve network connectivity if necessary.
• Troubleshoot network problem and assist users.
• Ensure to have a backup line going to main network distribution area and active components backup for switches, etc.
• Monitor system performance, user accesses, backup for group policy and users script
• Ensure internet connection for offices, wireless internet connection for selected public areas are running properly.
• Ensure all servers are running properly including no defective accessories.
• Monitor operating systems are updated on latest patches.
Review servers log for possible problem and with enough disk space.

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

JOB SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, Under the general guidance and supervision of the Director of Sales and within the limits of established hotel policies and procedures, oversees and implements all sales activities in his / her specific area of responsibility.

JOB DESCRIPTION: 

• Implements all sales action plans related to his / her market areas as outlined in the marketing plan.
• Attends major travel functions (i.e. trade shows and promotional events) that deal specifically with his / her market area.
• Promotes and produces sales leads for Crimson Resort and Spa
• Ensures rate quoted and committed to clients are within specified guidelines.
• Establishes and maintains files on major active accounts within his / her market area.
• Plans sales trips, under the direct approval of Director of Sales & Marketing to major market areas, calling on accounts within his / her specific market areas. Reports to Director of Sales on potential markets needing coverage.
• Performs all duties and responsibilities in a timely and efficient manner.
• Performs related duties and special projects as assigned.
• Actively participates and contributes to the updating of the Marketing Plan.
• Replies to enquiries within 48 hours.
• Reliever for other Sales Managers assigned to other areas, as needed.
• Prepares sales call plan.
• Complaints
• Contracts
• Services Account
• Hotel Inspection
• Conducts hotel tours for overseas travel
• agents, local operators and corporate clients.
• Sales Enquiries
• Handles enquiries regarding travel agents, airline and corporate clients.
• Handles enquiries on one - off group request from local operators and overseas agent.
• Handles complaints from our corporate clients / accounts
• Prepares and traces incentive, FIT / GIT, one off and corporate meeting contracts
• Follow-up and traces wait-list bookings especially during high season.
• Is aware of VIP guests of our travel accounts and delivers necessary services / amenities.
• Guest Relations
• Greets guests upon arrival or during their stay.
• Checks arrival list, in-house guest list and VIP list daily to make personal contact.
• Calls up guest. Introduces self and ensures guest is satisfied with the room and other services.
• After-Sale Contract
• Establishes after - sale contact with organizer for future business.

FILINVEST COMPANY: SHAREPRO, INC.

JOB SUMMARY:

The SCM Assistant aids in the procurement requirements of the various Filinvest group of companies by sourcing the right item at the right price in the agreed time frame.

KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:

PR/PO PROCESSING

• Process the assigned Purchase Requisitions (PRs)/Purchase Orders (POs) within the time stated in the Service Level Agreement (SLA) to meet target dates of internal customers
• Review Purchase Request (PR) received and ensure that descriptions and specifications of the items being requested are accurate and complete
• Communicate through constant interaction with both end-users and suppliers for efficient transactions
• Examine and prioritize urgent PRs through proper management of workload to serve immediate needs of the company
• Evaluates PRs and provides alternatives to end-users to provide the company with the best value and quality items
• Negotiate with vendors the price, terms, warranties, delivery, etc. with proper technical and commercial evaluation, providing the company cost savings
• Prepares tabulation/canvass sheet/canvass report to easily evaluate proposals and quotations
• Liaise between Requestor and Vendor for the approval of the item being requested, queries, complaints and other requirements
• Identify similar items for consolidation and bulk buying from the different projects and create a purchase plan for the items that can be procured in volume leading to faster processing and lower rates
• Research on past trends and/or pricing for the specific item/service being handled

DELIVERY AND PAYMENT MONITORING

• Ensure on-time delivery and payments of suppliers by coordinating with SCM logistics
• Validate clarifications on items and payment terms prior payment to ensure proper flow of money

SUPPLIER BASE

• To increase suppliers in each category being handled
• Source suppliers (abroad or local) that can provide a balance of good quality and affordable products
• Secure accreditation requirements from new vendors and endorse the same to the accreditation committee
• Evaluates vendors for the purpose of determining their capability to serve the requirements

ADMINISTRATIVE

• Encode data for reports to be used by the SCM Manager
• Ensure proper transmittal of documents
• Coordinate meetings with suppliers
• Keeping files and records (e.g. Requests for Proposal, purchase orders, vender files, etc.) for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines

QUALIFICATIONS:

• College graduate 4 year degree. Preferably business course.
• 1 -2 years work experience
• Can use Microsoft Office, Excel, and Powerpoint
• Perform a variety of tasks, often changing from one to another of a different nature
• Can adapt to frequent changes in workload and adjust priorities quickly as circumstances dictate
• Can work within deadlines and complete work in a timely manner
• Displays Integrity
• Liaising and documentation
• Can apply effective interpersonal skills to provide service
• Ability to deal with all levels
• Proficient in communication
• Can coordinate events involving multiple parties
• Completes administrative tasks correctly and on time
• Writes clearly and informatively (email, memos, letters, reports)
• Can perform work with close attention to detail
• Meets challenges with resourcefulness
• Can process and maintain recordkeeping or filling systems
• Follows instructions, responds to management direction

ADMINISTRATIVE AND CASHIER ASSISTANT

The Administrative Assistant/Cashier provides administrative and cashiering support. He/she is in charge in receiving, safeguarding, and monitoring the collections by ensuring that all cash/checks collected are properly accounted for and deposited intact within the day or the next banking day at the latest. Duties involve handling daily collection, issuance of receipts (Official Receipt, Acknowledgement Receipt, Provisional Receipt), encoding of collection in the system and preparation of Daily Collection Report (DCR). Together with the Building Manager, he/she is also responsible in meeting the administrative concerns of the unit owners/homeowners.

I. HANDLE ADMINISTRATIVE REQUIREMENTS

• Attend to all concerns received from the unit owners/homeowners/tenants and endorsed to the concerned personnel (e.g. Building Engineer, Building Manager, Accounting).

• Process permits, IDs, and passes of the unit owners/homeowners/tenants.

• Accept all communications and documents for the Property Management Office and routing the same to concerned personnel.

• File and safekeep all records of the Property Management Office.

• Prepare request for payment (RFP) to suppliers, contractors, utilities, government agencies, and others.

• Act as coordinator of the day-to-day operation of Admin Office.

• Assist the Billing and Collection in the SOA distribution, preparation, and the release of default notices/collection notices to unit owners.

• Daily monitoring, validation of documents and endorsement of requests to BM / BE for approval

• Receives and approves all request/s receive through the MyHome App.

• Release payments to contractors and suppliers.

• Immediately inform/report any incident related to tasks.

II. SAFEGUARDING OF CORPORATIONS/HOAS COLLECTIBLES

• Accept payments from unit owners/homeowners/tenants and issue Official Receipts (OR) for revenue collections and Acknowledgement Receipts (AR) for non-revenue transactions.

• Accept and issue manual Provisional Receipts (PR) for Post Dated Checks (PDCs).

• Ensure that daily collections are deposited in the bank within the day of collection or the following banking day at the latest. Also, ensure that collections that are not deposited during the day shall be kept in a vault/cabinet with a lock and key.

• Monitor Post Dated Checks (PDCs) and deposit dated checks on time.

• Issue corresponding receipts for matured and cleared checks.

• Prepare Daily Collection Report (DCR) and attach deposit slips for checking of the Building Manager.

• Immediately inform/report any incidents related to tasks.

COMPETENCIES AND SKILLS REQUIRED:

• Computer literate, proficient in MS Office Application (Word, Excel, Powerpoint, Outlook)
• Good interpersonal communication skills
• With knowledge in Basic Accounting
• Customer Servicing
• Preferably with technical background in Property Management Field.

QUALIFICATIONS:

• Preferably Bachelor of Science Major in Management, Accounting, and other Management-related courses
• At least 1 year in Customer Service, Office Administration and/or Cashiering
• Willing to work onsite at Seascapes Resort Town 

To ensure the food production team provides a consistent quality food & beverage in the area/shift under his control, as per corporate preset standards, in order to achieve the maximum level of guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 

Key Areas: 

1. Systems/Operations
2. Staff/Training
3. Other Duties as Assigned

Measurable

• Departmental Productivity
• Food cost percentage
• Numbers of training given in the department
• Numbers of training attended
• Attendance & punctuality
• Quality Audit
• Customer Satisfaction Index
• Employee motivational index
• Numbers of training conducted
• Number of employees promoted to other hotels

Non-measurable

• Interface with other departments (team work)
• Multifunctional
• Self-motivation
• Positive Attitude
• Eye for detail
• Personal grooming and etiquette