The role of the Head of Toll Manufacturing operations is a pivotal leadership position within our organization, responsible for overseeing and driving the strategic and operational facets of our toll manufacturing operations. This role is crucial in ensuring operational efficiency, quality control, and customer satisfaction, while also identifying and capitalizing on new business opportunities. As our company continues to grow and expand its toll manufacturing capabilities, this role offers an exciting opportunity to shape the future of our operations, enhance profitability, and lead a dedicated team of professionals. The General Manager will play a key role in steering our manufacturing processes towards innovation, excellence, and sustainable growth in a highly competitive industry.

Responsibilities

• Operational Management:
• Oversee daily operations to ensure smooth and efficient production processes.
• Implement and monitor quality control procedures to maintain product standards.
• Ensure compliance with all relevant safety, health, and environmental regulations.
• Strategic Planning:
• Develop and implement business strategies to achieve company objectives.
• Identify opportunities for growth and expansion within the toll manufacturing industry.
• Conduct market analysis to stay informed of industry trends and competitive landscape.
• Financial Oversight:
• Prepare and manage budgets to ensure financial targets are met.
• Monitor financial performance, analyze variances, and implement corrective actions.
• Work with the finance team to develop cost control measures and improve profitability.
• Customer Relations:
• Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Negotiate contracts and agreements with clients and suppliers.
• Address and resolve any customer complaints or issues promptly.
• Team Leadership:
• Lead, motivate, and develop a high-performing team.
• Establish clear performance expectations and provide regular feedback.
• Foster a positive and collaborative work environment.
• Business Development:
• Identify and pursue new business opportunities.
• Develop proposals and presentations to attract new clients.
• Represent the company at industry events and networking opportunities.
• Capture markets beyond usual Value-Added Services (VAS) or bundling jobs.
• Prioritize gaining a substantial market share in the real tolling industry as the topmost priority.
• Work closely with the Finance team to conduct financial simulations and analyses to support market expansion projects.
• Secure high-value projects within the next three months to drive growth and establish a strong market presence.
• Collaborate with the Corporate Commercial team to jointly offer comprehensive End-to-End Solutions or independent solutions based on client needs.
• Project Management:
• Oversee the planning and execution of projects to ensure timely delivery.
• Coordinate with various departments to allocate resources effectively.
• Monitor project progress and implement changes as needed to meet objectives.

Critical Skills and Experience:

• Leadership: Ability to inspire and lead a diverse team.
• Operational Management: In-depth understanding of production processes.
• Strategic Planning: Capability to develop and implement long-term business strategies.
• Financial Acumen: Strong budgeting and financial management skills.
• Customer Relationship Management: Excellent communication and interpersonal skills.
• Business Development: Ability to identify and pursue new business opportunities.
• Project Management: Strong organizational and time management skills.
• Technical Knowledge: Familiarity with the machinery and equipment used in toll manufacturing.
• Compliance and Regulatory Knowledge: Ability to ensure company operations comply with legal requirements.

Position: Senior Marketing Manager (CRM)
Location: Pasay
Work Setup: Onsite

Overview:

The Senior Marketing Manager (CRM) is responsible for building customer loyalty through acquisition, retention, and recovery activities. This role focuses on strategizing CRM loyalty programs and campaigns to drive customer loyalty and retention. The position involves leveraging member data and insights to form lifecycle and loyalty programs and working with Trading to establish joint KPIs for measuring success.

Responsibilities:

• Strategize CRM Loyalty Programs and Campaigns:
• Develop and implement strategies to drive customer loyalty and retention.
• Create and oversee loyalty and retention campaigns tailored to specific customer segments.
• Program Direction and Implementation:
• Provide clear direction and oversee the implementation of CRM programs.
• Ensure that programs are effectively executed to meet strategic objectives.
• Data-Driven Insights:
• Utilize member data and insights to develop lifecycle and loyalty programs.
• Design and implement targeted member promotions, segmentation, redemption strategies, and high-value member retention initiatives.
• Collaboration with Trading:
• Work with Trading to establish joint KPIs for measuring success within categories and suppliers.
• Elevate CRM initiatives into profitable programs for the company by aligning goals with business objectives.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in CRM and loyalty program management.
• Strong understanding of customer segmentation, lifecycle marketing, and data-driven decision-making.
• Excellent strategic thinking and analytical skills.
• Ability to work collaboratively with cross-functional teams, including Trading and suppliers.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and tools.

Position: Truck Sourcing/ Vendor Manager
Location: Alabang
Work Setup: Onsite
Schedule: Monday to Friday (8am to 5pm)

We are seeking a dedicated and experienced Truck Sourcing/ Vendor Manager to join our dynamic team. As a key member of our logistics department, you will be responsible for sourcing and managing truck vendors to ensure efficient and cost-effective transportation solutions for our operations.

Responsibilities:

• Vendor Sourcing: Identify, evaluate, and onboard truck vendors that meet the company's transportation needs. Develop and maintain strong relationships with vendors to ensure reliable service and competitive pricing.
• Truck Sourcing: Source trucks for various transportation requirements, including full truckload (FTL) and less than truckload (LTL) shipments. Negotiate rates and terms with truck owners and operators.
• Vendor Management: Oversee vendor performance through regular monitoring and evaluation. Address any issues or concerns promptly to maintain service levels and resolve disputes effectively.
• Contract Negotiation: Negotiate contracts and agreements with truck vendors, ensuring compliance with company policies and regulatory requirements. Review and revise contracts as necessary to reflect changing business needs.
• Cost Management: Analyze transportation costs and identify opportunities for cost savings without compromising service quality. Implement cost-effective solutions and initiatives.
• Quality Assurance: Ensure that all trucks sourced meet safety and regulatory standards. Collaborate with internal teams to uphold quality assurance and compliance measures.
• Data Analysis: Utilize data and analytics to track vendor performance, transportation efficiency, and cost trends. Prepare regular reports and presentations for management review.
• Continuous Improvement: Identify areas for process improvement and efficiency gains within the vendor management and truck sourcing processes. Implement best practices and initiatives to drive operational excellence.

Requirements:

• Bachelors degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience in truck sourcing, vendor management, or logistics operations.
• Strong negotiation skills with a demonstrated ability to achieve favorable terms and rates.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships.
• Analytical mindset with proficiency in data analysis and reporting.
• Familiarity with transportation regulations and compliance standards.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in MS Office Suite and logistics management software.

Position: Director of Revenue Management (Hotel)
Location: Cebu
Work Setup: Onsite

Job Summary:

This position is responsible for maximizing revenue and profit across all hotel revenue streams, including pricing, positioning, and inventory management for transient, group, catering, and other departments. It involves overseeing demand, revenue forecasting, inventory management, and opportunity analysis. Additionally, the role requires collaboration with the Revenue Strategy Team to develop and implement the hotel's sales strategy, as well as identifying future revenue opportunities and communicating these strategies effectively to the sales organization.

Responsibilities:

Market Strategy

• Provide strategic expertise and leadership to General Manager, property leadership team, and market sales leaders.
• Accurately represent individual property revenue and sales needs.
• Determine and communicate revenue strategies to property leadership.
• Establish effective and rational pricing strategies for rooms and function space.
• Develop and execute the hotels strategic plans, including annual pricing processes.
• Evaluate the effectiveness of property participation in electronic sales channels and digital marketing initiatives.
• Analyze competitive sets, price positioning, seasonality, mix, and displacement.
• Identify and communicate revenue and profit opportunities to leadership team and sales organization.
• Provide input for the development of property and market sales strategies.
• Ensure hotel strategies align with brand philosophies and initiatives.
• Prepare and lead Revenue Strategy Meetings.
• Conduct Weekly Revenue Strategy Meetings to analyze and refine strategies to increase market share.
• Proactively manage inventory to maximize revenue.
• Analyze data to identify trends, future needs, and obstacles to achieving goals.
• Make recommendations and work with hotel leaders to accomplish objectives.
• Generate and analyze updates on transient segment booking patterns.
• Assist with account diagnostics and validate conclusions.
• Initiate, implement, and evaluate revenue tests.
• Communicate results, achievements, and challenges to stakeholders.
• Provide recommendations to improve Revenue Management processes.
• Prepare and participate in weekly and long-range forecasts.

Sales

• Lead the Revenue Strategy Team to ensure proper pricing and positioning within the market.
• Attend Sales Meetings to provide input on revenue strategy.
• Contribute to the development of segment strategies for group, transient, and catering.

Human Resources

• Instill a strong revenue culture at all levels within the property.
• Coach the Revenue Strategy Team on revenue and yield management.
• Administer bonus and incentive programs.
• Develop and implement a departmental orientation program for new hires.
• Communicate performance expectations and monitor progress.
• Establish open, collaborative relationships with colleagues.
• Manage associate progressive discipline procedures.
• Ensure fair and consistent administration of property policies.
• Complete disciplinary procedures and documentation according to SOPs.
• Maintain ongoing communication to create awareness of business objectives and recognize performance.
• Celebrate successes and recognize team member contributions.
• Maintain an ongoing associate recognition program.

Financial Management

• Collaborate with Director of Finance to develop the annual operating budget.
• Review and manage budget, including controllable expenses.
• Participate in the preparation of transient rooms budgets and total rooms budget.
• Manage staffing levels to meet business needs.
• Oversee labor scheduling and expenses for wages, bonuses, and benefits.
• Process period end reporting and critique.
• Communicate financial results to stakeholders.

Other

• Perform other duties as assigned to meet business needs.
• Strong knowledge of hotel systems and digital marketing.
• Measure digital marketing results and provide recommendations to grow revenue.

Qualifications:

• Bachelors degree in Hospitality Management, Business Administration, Finance, or a related field.
• Minimum of 10 years of experience in revenue management or a similar role in the hospitality industry.
• Proven track record of maximizing revenue and profit through strategic pricing and inventory management.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.
• Excellent understanding of hotel revenue management systems and tools (e.g., GDS, CRS, PMS, reputation management, channel manager).
• Proficiency in Microsoft Office software applications.
• Strong knowledge of digital marketing and the ability to measure results and provide recommendations for revenue growth.
• Excellent leadership and team management skills.
• Strong communication skills, both written and verbal.

Position: Senior Marketing Manager (CRM)
Location: Pasay
Work Setup: Onsite

Overview:

The Senior Marketing Manager (CRM) is responsible for building customer loyalty through acquisition, retention, and recovery activities. This role focuses on strategizing CRM loyalty programs and campaigns to drive customer loyalty and retention. The position involves leveraging member data and insights to form lifecycle and loyalty programs and working with Trading to establish joint KPIs for measuring success.

Responsibilities:

• Strategize CRM Loyalty Programs and Campaigns:
• Develop and implement strategies to drive customer loyalty and retention.
• Create and oversee loyalty and retention campaigns tailored to specific customer segments.
• Program Direction and Implementation:
• Provide clear direction and oversee the implementation of CRM programs.
• Ensure that programs are effectively executed to meet strategic objectives.
• Data-Driven Insights:
• Utilize member data and insights to develop lifecycle and loyalty programs.
• Design and implement targeted member promotions, segmentation, redemption strategies, and high-value member retention initiatives.
• Collaboration with Trading:
• Work with Trading to establish joint KPIs for measuring success within categories and suppliers.
• Elevate CRM initiatives into profitable programs for the company by aligning goals with business objectives.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in CRM and loyalty program management.
• Strong understanding of customer segmentation, lifecycle marketing, and data-driven decision-making.
• Excellent strategic thinking and analytical skills.
• Ability to work collaboratively with cross-functional teams, including Trading and suppliers.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and tools.

Position: Truck Sourcing/ Vendor Manager
Location: Alabang
Work Setup: Onsite
Schedule: Monday to Friday (8am to 5pm)

We are seeking a dedicated and experienced Truck Sourcing/ Vendor Manager to join our dynamic team. As a key member of our logistics department, you will be responsible for sourcing and managing truck vendors to ensure efficient and cost-effective transportation solutions for our operations.

Responsibilities:

• Vendor Sourcing: Identify, evaluate, and onboard truck vendors that meet the company's transportation needs. Develop and maintain strong relationships with vendors to ensure reliable service and competitive pricing.
• Truck Sourcing: Source trucks for various transportation requirements, including full truckload (FTL) and less than truckload (LTL) shipments. Negotiate rates and terms with truck owners and operators.
• Vendor Management: Oversee vendor performance through regular monitoring and evaluation. Address any issues or concerns promptly to maintain service levels and resolve disputes effectively.
• Contract Negotiation: Negotiate contracts and agreements with truck vendors, ensuring compliance with company policies and regulatory requirements. Review and revise contracts as necessary to reflect changing business needs.
• Cost Management: Analyze transportation costs and identify opportunities for cost savings without compromising service quality. Implement cost-effective solutions and initiatives.
• Quality Assurance: Ensure that all trucks sourced meet safety and regulatory standards. Collaborate with internal teams to uphold quality assurance and compliance measures.
• Data Analysis: Utilize data and analytics to track vendor performance, transportation efficiency, and cost trends. Prepare regular reports and presentations for management review.
• Continuous Improvement: Identify areas for process improvement and efficiency gains within the vendor management and truck sourcing processes. Implement best practices and initiatives to drive operational excellence.

Requirements:

• Bachelors degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience in truck sourcing, vendor management, or logistics operations.
• Strong negotiation skills with a demonstrated ability to achieve favorable terms and rates.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships.
• Analytical mindset with proficiency in data analysis and reporting.
• Familiarity with transportation regulations and compliance standards.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in MS Office Suite and logistics management software.