i-Recruit
Jobs at i-Recruit
Technical Support Specialist
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELGIBLE TO WORK IN IRELAND*
We are seeking a Technical Support to join our clients team, to cover Dublin and the surrounding area.
Working remotely, with occasional visits to the office and training facilities in Athboy, this is a company steeped in history, having been established in 1906.
You will be joining a team of passionate individuals who are committed to making a positive impact on the environment; the team are experienced professionals dedicated to delivering excellent service and support. Our client works with all stakeholders in the construction lifecycle, from architects to builders, to provide tailored solutions that meet their specific needs.
The company ethos is to achieve 'Better Building' by adopting a 'Fabric First' approach to design, with the use of more natural materials to optimise building performance and durability. Delivering quality products with full technical support.
This position comes within a competitive salary, car, laptop and phone.
RESPONSIBILITIES
Technical support will be provided to, but not limited to, homeowners, builders, merchants, architects and engineers. This may be verbally over the phone, virtually, and/or on-site training in the form of toolbox talks and general site support.
Technical and Installation training to customers
Deliver CPD presentations and product training for Architects, stockists and merchants
Keep updated on Building Regulations/Legislation/Technical development on areas relating to our product range in conjunction with the technical team.
To understand competitor products and how our portfolio compares (USPs for our product)
Engagement and stock management with stockists
Attend regular sales and technical meetings at head office in Athboy
Travel to suppliers for additional product training when required
Assist in dealing and tending with complaints as they arise
Engage with training courses with professional bodies to continuously improve and develop skillset
Develop and maintain good working relationships with customers and key account holders
Liaise with Ecological Credit Control, Customer Service and Transport department
Assess drawings for architects and clients ensuring a robust specification is attained and the specified product is used
Constantly updating CRM for contact with end users and project pipeline
Provide input to marketing when the occasion arises for case studies and technical articles
Support Sales/Marketing team on Sales Campaigns.
Develop and expand the customer base throughout the southeast of Ireland, to increase the use and specification of our range of products and solutions. This may entail visiting surrounding counties occasionally.
Other duties may include:
Travelling to our Merchant Customers.
Travelling with the team to external events.
Arranging both in-house and external events.
REQUIREMENTS
- Bachelor's degree in a relevant field or equivalent experience.
- Previous experience in technical support or a similar customer-facing role would be beneficial
- Strong knowledge of construction and building materials, especially in sustainable and eco-friendly practices, is highly desirable.
- Excellent communication skills, both written and verbal.
- Exceptional problem-solving and troubleshooting skills.
- Detail-oriented and organized with the ability to manage multiple tasks simultaneously.
- Self-motivated and able to work independently as well as part of a team.
Bids Manager
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELIGIBLE TO WORK IN IRELAND*
We are seeking a Bid Manager to work with our clients highly skilled team on a new residential project in Galway.
As a bid manager, you will lead the bid process, from opportunity identification to proposal submission. This includes ensuring the timely submission of high-quality proposals that meet client requirements, managing the bid budget and resources effectively and establishing compliance with all requirements and guidelines. The bid manager will also uphold an understanding of market trends and competitor activity to inform bid strategy.
Our client is a growing company, leading the way in modern construction methods using new technologies, sustainable materials and innovative building methods. Our client believes in creating an inspiring workplace for staff to thrive whilst delivering technical excellence to clients.
RESPONSIBILITIES
o Leading the end-to-end bid process, including opportunity identification, qualification and proposal submission.
o Developing and executing bid strategies that align with the companys goals and client requirements.
o Managing bidding budgets, resources and timelines to ensure on-time and high-quality proposal submissions.
o Identifying new business opportunities by monitoring public and private sector tender portals.
o Maintaining comprehensive and accurate bid documentation, including bid files, records of communication and pricing information.
o Participating in negotiation sessions to secure favourable terms and conditions while focusing on profitability.
o Ensuring compliance with client requirements, regulations and industry standards.
o Monitoring and evaluating bid performance metrics to identify areas for improvement.
o Identify and evaluate new business opportunities through market research, competitor analysis and client needs assessment.
o Lead and coordinate the entire bid management process, including reviewing bid invitations, conducting bid/no-bid analysis and establishing timelines.
o Develop compelling and persuasive bid content, including executive summaries, value propositions, pricing models and technical responses.
o Coordinate and facilitate bid review meetings, ensuring key stakeholders provide input and address concerns or issues.
o Work with pricing teams to develop competitive pricing strategies that align with bid requirements and profitability targets.
o Monitor and track bid performance metrics, analysing win/loss data to identify trends and areas for improvement.
o Conduct post-bid analysis and debrief sessions to identify areas of improvement and implement lessons learned for future bids.
o Continuously refine and improve bid processes, templates and best practices to enhance efficiency and effectiveness.
o Stay updated on industry trends, market insights and emerging best practices in bid management.
REQUIREMENTS
o Bachelors degree in construction/quantity surveying or related field.
o 5+ years of experience as a bid manager, proposal manager or a similar role.
o Experience in managing bids for complex projects or large-scale contracts.
o Knowledge of Irish government procurement processes and regulations.
o Demonstrated success in winning bids through effective proposal management.
o Strong understanding of the bid lifecycle, proposal writing, development and contract negotiation.
o Being well acquainted with the Irish market, contract laws and regulations.
o Ability to implement budgetary and cost-control measures with solid negotiation and persuasive skills.
o Attention to detail and high accuracy in bid preparation and review.
o Familiarity with government procurement processes and industry-specific bid requirements.
o Ability to collaborate with cross-functional teams and influence stakeholders at various levels.
o Understanding pricing strategies and financial analysis in bid development.
o Ability to create visually appealing and engaging bid presentations.
o Strong project management skills, with the ability to prioritise tasks, meet deadlines and manage multiple bids simultaneously.
o Exceptional organisational and time management skills.
o Excellent analytical and problem-solving skills to assess bid opportunities and develop winning strategies.
o Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.
PACKAGE
Competitive Salary.
Talent Development Programmes.
Inclusive and supportive work environment.
Funded Continuous Professional Development (CPD) opportunities.
Annual Salary Review.
Supportive work environment with a company that believes in investing in its staff.
Front Office Manager
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELGIGIBLE TO WORK IN IRELAND*
We are seeking a Front Office Manager for our client, a hotel in County Wicklow.
You will manage the Front Desk to ensure Operational Efficiency and a high level of Customer Satisfaction.
Working in close liaison with the Sales Office, you will supervise and train the receptionist team.
A 39 hour week on various shifts as outlined by Management. Reasonable additional hours if required.
FISCAL RESPONSIBILITY
* Maintain security of cash, credit cards. Making sure that appropriate deposits are obtained as required by company policy, and ensuring that all account details are correct and in accordance with hotel credit.
* To report for duty on time and in full and correct uniform in accordance with company policy
* Develop and enhance current SOP & carryout retraining with the team
* To ensure the reception desk is covered at all times
* To ensure all calls are answered promptly, courteously and efficiently at all times
* To carry out a thorough and accurate handover to the next shift including ensuring Opera accounts and float are balanced
* To carry out Duty Manager Shifts as required
* To manage PM Accounts
* To develop a thorough knowledge of the hotel products and services.
* To sell the hotels products and services in a professional manner in accordance with company policy.
* To handle all customer inquiries, requests and bookings in a professional and courteous manner
* To manage sales of Hotel vouchers in accordance with company policy
* To maximise revenue using principles of Yield Management and give clear communication with regards to this to the rest of your team
* To upsell company products / services
* To work as part of a team and reinforce your team by cross training exercises
* To report trends / changes in customer requirements at yield and other such meetings
* Develop knowledge and maximise use of Front Office Computer System
* To constantly monitor availability during shift and modify as necessary
* To liaise with all departments to ensure maximum satisfaction of guest
* To manage reception cash float
* To ensure and maintain security of cash, credit cards
* To ensure all appropriate deposits are obtained as required by company policy
* To ensure all guest details and account details are correct and in accordance with hotel credit policy regarding change / unconfirmed reservations / own account and Travel Agent bookings
* To liaise with unsatisfied customers in a professional manner and report incidents to Management
* To carry out all paperwork for front office procedures
* To respond to guest feedback
* To carry out end of shift procedures
* To ensure all checklists are completed in full and filed as required
* To set up training plans and ensure relevant sign of procedures are carried out
* To liaise with Sales Office regarding blocks and activities
* To handle room allocations
* To liaise with Accommodation team
* To make sure area is GDPR compliant at all times
* Personnel & accounts forms must be completed in line with procedure
* Weekly attendance at the HOD meetings will be required
* To implement company procedure in the event of fire or emergency
* To implement and maintain hygiene standards as set out by the Company
* To adhere to company Health and Safety policy and current Health and Safety legislation
* To take part in company internal and external training as required
* To carry out any reasonable requests by Management
* To work and be part of internal committees such as H&S committee , Green
* Team etc and take an active participating role in order to ensure compliance for the Hotel .
Senior Civil/Structural Engineer
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELIGIBLE TO WORK IN IRELAND*
We are seeking a Chartered Civil/Structural Engineer with 7+ years experience for our client, who providesarchitectural design Services and civil/structural engineering services from offices in Dundalk, Louth
You will be joining a modern, progressive workplace and this position comes with significant career progressionopportunities to progress beyond Senior.
Ideally you will have experience in both civil and structural engineering.
You will be working closely with senior StaffManagers / Directors.
This position comes with a very competitive salary.
RESPONSIBILITIES
Design multi-storey buildings in various materials (steel, masonry, reinforced concrete, timber frame)
Manage & coordinate engineering team members.
Work as part of a team and liaise with other multidisciplinary team members both internally and externally.
Mentoring junior staff members.
Participation in project bidding and tendering.
Interface closely with Clients and the architectural team and control staff resources to time & budget.
REQUIREMENTS
Use of AutoCAD/REVIT,
Competency in software including
TEDDS, Masterseries, PDS, Microdrainage/Flow
A good understanding of construction techniques, sequences of work, temporary works, Irish Building Regs andworking under BCAR
Knowledge of /experience in working in an (ISO 9001:2015) environment.
Experience in leading a project team on small to medium scale projects preferable
Flexible and Enthusiastic.
Able to prioritise.
Good organisational skills.
Attention to detail.
Customer Services Representative
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELIGIBLE TO WORK IN IRELAND*
We are seeking someone to join our client's established team, working in financial services. This is an entry level role, with room for growth and development.
You'll be a graduate, with a grounding in customer services, looking to start a career in the financial sector, and willing to become a Qualified Financial Advisor (QFA) in time. You'll enjoy working with the public, and will be a confident, well presented communicator.
Interested? Get in touch with us today to find out more.
Senior Business Development Executive
*PLEASE ONLY APPLY FOR THIS POSITION IF YOU ARE ELIGIBLE TO WORK IN IRELAND*
We are seeking a Senior Business Development Executive for our client. You will be rsponsible for developing and implementing sales initiatives for products, with a primary focus on Membership. This role also involves prospecting for key growth areas within the current business portfolio, including engineering, digital health, and fintech. The Senior Business Development Executive plays a crucial role in contributing to the development of Go-to-Market (GTM) plans, acquiring new clients, conducting needs analyses, and providing sales leadership and insight to broader Commercial team. The primary goal is to meet revenue targets and deliver high-quality business services to Key Account Managers (KAMs).
The SBDE will also provide competitor feedback and industry insight, understanding new and existing Ibec products in comparison with services provided by competitors, using this knowledge to assist the product and business development consultants within the organisation.
RESPONSIBILITIES
- Working with the Head of Sales, Head of Commercial Products and Head of Marketing on go to market strategy across portfolio of business
- Focus on identifying new opportunities in emerging business sectors and supporting growth of business networks and trade associations.
- Landscaping the marketplace and understanding needs of industry clusters
- Develop and implement effective sales strategies to achieve revenue targets
- Identify opportunities within the membership base to promote products to existing member companies.
- Stay abreast of industry trends and competitor activities.
- Conduct market analysis to identify new opportunities and potential challenges
- Provide sales guidance and support to the broader commercial team
- Manage the lead generation process, including identifying, qualifying, and closing opportunities.
- Collaborate with marketing and various business sector associations within the organisation to research opportunities and initiate targeted sales campaigns by industry segment.
- Create unique selling points for the products.
- Develop and maintain a suite of sales tools, such as presentations, proposal documents, and cost-benefit arguments.
- Identify and acquire new clients through proactive outbound sales efforts, including cold calling, networking and attending industry events.
- Conduct visits to introduce products to potential clients and explain service offerings.
- Undergo a thorough needs analysis to understand client requirements and recommend appropriate solutions that align with their business objectives.
- Identify opportunities within the membership base to promote products to existing member companies.
- Collaborate cross-functionally with KAMs to identify and convert key opportunities for new business.
Administration and General Activity:
- Build and maintain sales pipeline across product portfolio
- Lead out of the development of sales activities and provide regular reports on progress
- Work with product, marketing and sales team to develop tailored proposals and presentations that highlight the organisations services and value proposition to prospects.
REQUIREMENTS
Qualifications:
- Ideally, a primary degree in a business-related discipline.
- 5+ years in business development Sales/Marketing qualification is an advantage.
Experience:
- Strong sales track record with tangible results.
- Sales experience at a senior level in a professional services and/or membership environment is an advantage.
- Experience working in a diverse and busy environment.
- Team leader experience.
- Must have experience of presenting to and engaging with broad customer base and opinion formers.
- Sales team management essential (Personal Development, Performance, Goal setting etc.)
- Experience in dealing with and identifying customer risks with respect to margin, sales volume with a proven track record of winning and retaining business.
Key Skills:
- Proficiency in developing and implementing sales strategies.
- Strong B2B sales experience and negotiation skills.
- Excellent verbal and written communication skills.
- Strong leadership potential.
- Ability to interact effectively with senior management and CEOs.
- Exceptional presentation skills.
- Strong organizational skills and the ability to meet deadlines.
- Proficiency in report writing.