Join Our Team as a Deposit Operations Lead!

Are you an experienced professional in deposit operations ready to take the lead at an innovative challenger bank? We're seeking a dynamic Deposit Operations Lead to oversee our Savings and Current Accounts, ensuring excellence in daily operations, customer interactions, and regulatory compliance.

What You'll Do:

• Operational Management:
• Lead all aspects of deposit operations from origination to maturity.
• Develop and implement policies and procedures to boost efficiency and quality.
• Analyze performance metrics to drive improvements and enhance customer satisfaction.
• Collaborate with sales, legal, compliance, finance, and risk management teams.
• Monitor operational risks and develop mitigation strategies.
• Manage rate changes, product launches, and ensure documentation accuracy.
• Oversee product forecasting and performance analytics.
• Compliance and Risk Management:
• Stay updated on regulatory requirements and industry best practices.
• Ensure adherence to regulatory compliance and internal policies.
• Identify and mitigate operational risks in collaboration with the risk management team.
• Implement effective controls and audit trails for a robust control environment.
• Team Leadership and Development:
• Lead, coach, and support a team of deposit operations professionals.
• Foster a positive team culture and encourage collaboration.
• Conduct performance evaluations and identify training needs for continuous improvement.
• Relationship Management:
• Build strong relationships with internal stakeholders, vendors, and regulatory bodies.
• Address customer escalations or complaints promptly and effectively.
• Technology and Automation:
• Leverage technology and automation tools to optimize operations.
• Explore opportunities to streamline processes and enhance customer experience through digital solutions.

What We're Looking For:

• Strong commercial experience in a financial institution or in UK deposits.
• Bachelor's degree in finance, business administration, or related field; professional certifications are a plus.
• Deep knowledge of deposit operations and payment flows.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in core banking platforms and understanding of payment schemes and open banking.
• High level of integrity and commitment to compliance and risk management.

Why Join Us?

• Be part of a forward-thinking startup challenger bank.
• Lead a vital function and shape the future of our deposit operations.
• Collaborate with a passionate and innovative team.
• Flexible hybrid working (1-2 days per week in central London office)
• Competitive salary with excellent benefits including 10% company pension, bonus, private medical & much more

Apply now to take the next step in your career with us!

Software Solutions Director / Software Engineering Director

Join Our Team as a Software Solutions Director!

Are you ready to lead innovation in a rapidly growing SaaS CRM and Billing System company? We are seeking a dynamic Software Solutions Director to drive growth and success across the UK, US, and Australia.

The Role:

As a Board Director reporting to the Managing Director, you will lead a global team of 100+ across the UK, India, Australia, and the US. Your mission is to oversee sales, product development, implementations, service desk, and account management, ensuring excellence at every step.

Key Responsibilities:

• Lead and inspire cross-functional teams,
• Provide strategic vision and leadership, aligning with business objectives and market trends.
• Develop and execute strategies to drive growth in revenue, profitability, and market share.
• Inspire a high-performing team, fostering a culture of innovation and collaboration.
• Manage the end-to-end client lifecycle, from sales to ongoing account management.
• Build strong relationships with stakeholders, clients, and partners.
• Scale operations and ensure service excellence for our clients.
• Stay updated on industry trends and emerging technologies.
• Ensure compliance with regulatory and data security standards.
• Manage financial performance, budgeting, and resource allocation.
• Lead product development and innovation efforts.
• Promote a positive and inclusive work environment.

Experience and Capabilities:

• Proven track record in leading and growing software businesses.
• Exceptional leadership and client relationship skills.
• Experience in product development, service delivery, and team building.
• Senior leadership experience with multi-site global teams.
• Excellent communication and interpersonal skills.
• Financial acumen and experience in managing budgets.
• Strong background in modern software development principles & best practices
• Ability to foster a culture of innovation and continuous improvement.
• Knowledge CRM / Billing / SaaS / Salesforce software solutions is highly desirable

Why Join Us?

• Strategic leadership role with a Board Director position.
• Shape and grow a leading software business.
• Be at the forefront of the SaaS CRM & billing software market.
• Lead a talented team through significant growth.
• Influence and drive innovation in a global environment.
• Hybrid working 2-3 days per week in office
• Competitive salary and benefits package, including 30% bonus, £6k car allowance, and 6% matched pension.

Ready to make an impact? Apply now to join our innovative team!

Join Our Team as an Experienced Test Automation Engineer!

Are you passionate about test automation and looking to make a difference in a dynamic challenger bank? We're hiring an experienced Test Automation Engineer to enhance our testing efforts across our platform.

What You'll Do:

• Test Coverage: Collaborate with engineers to plan and improve test coverage. Create and implement test strategies for new and existing features.

• Test Stability: Manage test pipeline issues and work to resolve flaky tests and bugs.

• Tooling and Environments: Improve test tools and processes. Gain expertise in tools like Terraform, Kubernetes, and AWS.

• Task Management: Own and manage tasks, aligning with team goals.

• Knowledge Sharing: Document and share your knowledge within the team.

• Leadership: Advocate for high standards and best practices. Lead product analysis and improvements.

Collaborate with Product Teams:

• Lead analysis for backend technologies.

• Develop dashboards and define success metrics.

• Execute A/B tests to improve user experience.

• Communicate technical concepts to non-technical stakeholders.

• Lead and review high-performing teams.

Elevate Our Products:

• Identify and analyze improvement opportunities.

• Create actionable insights from large datasets.

Skills & Experienced Required:

• Solid experience in test automation with experience in coding in either Java/Kotlin/Ruby/Python.

• Experienced with Git and Selenium-based tools like Capybara.

• Knowledge of Docker, Terraform, Ansible, Kubernetes, GCP, or AWS.

• Familiar with Continuous Integration systems (e.g., Jenkins, GitLab).

• Skilled in writing and executing test scripts for various platforms.

• Able to define and document regression testing scenarios.

• Familiar with Jira and XRAY plugin.

Why Join Us?

• Be part of a dynamic start-up environment.

• Be part of a forward-thinking bank.

• Work with cutting-edge technology.

• Lead impactful projects and drive innovation.

• Flexible hybrid working (1-2 days per week in central London office)

• Competitive salary with excellent benefits including 10% company pension, bonus, private medical & much more

Join us and be a part of a team that's redefining banking! Apply now to make a significant impact.

Infrastructure Engineer / EUC Engineer / Infrastructure Analyst / IT Support Engineer / Infrastructure Desktop Analyst / IT Support Analyst

Hybrid working Bristol.

Are you a talented IT Support Engineer specialising in End User Computing?

You will play a pivotal part in providing support for Microsoft SCCM & Intune across Windows and iOS devices for a leading international professional services firm.

The role.

As an IT Support Engineer your role will be critical in helping to support and maintain all EUC across all our clients global IT estate.

This will include:

• Serving as the initial point of contact for support and troubleshooting via the ServiceNow ticketing system.
• Handling third-line support for all hardware and applications.
• Monitoring and reporting using Microsoft SCCM & Intune, with a focus on application deployment and security updates.
• Managing SCCM tasks, including task sequences, OS images, driver packages, and boot images.
• Deploying Windows PowerShell for maintenance tasks and application distribution.
• Administering Entra AD and Active Directory groups and security groups, showcasing a strong understanding of AD administration.
• Creating and managing Group Policy Objects.
• Managing iOS & Android applications via Intune and Apple Business Manager.
• Contributing to documentation, communication of configuration changes, and continuous improvement efforts.
• Assisting in defining the technical roadmap and continuous improvement initiatives aligned with the digital data strategy.
• Demonstrating logical and analytical thinking and effectively interpreting and conveying complex technical information to non-technical users.

About you.

We are looking for an IT Support Engineer with skills and experiences that include

• Experience as an Infrastructure Desktop Analyst or similar role with a solid understanding of Microsoft SCCM and some familiarity with Intune.
• Strong knowledge of Windows operating systems and application installations.
• Experience managing iOS and Android devices via Intune.
• Proficiency in scripting, particularly in Windows PowerShell, for efficient application distribution and system management.
• Familiarity with SCCM tasks such as task sequences, OS images, driver packages, and boot images.
• Understanding of Active Directory administration.
• Proven ability to provide 2nd/3rd line support and effective troubleshooting using the ServiceNow ticketing system.
• Dedication to documentation, communication of configuration changes, and adherence to internal compliance and IT governance standards.

The benefits.

Our client offers a collaborative, supportive and friendly working environment. Also on offer is a generous and comprehensive bonus and benefits package.

As its IT Support Engineer, you can expect

• Flexible hybrid working (2/3 days in Bristol office).
• Annual discretionary bonus.
• Generous employer pension contributions.
• Generous annual leave allowance.
• Income protection, life assurance, critical illness cover.
• Private medical and dental insurance.
• Cycle to work scheme, discounted gym memberships.
• Charitable donation schemes.
• Our client is a leading employer recognised for diversity and inclusion it has been recognised for being a top employer for women and working families.

To be part of a leading international firm transforming the world of professional services, apply now!

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.

Account Manager / Relationship Manager

Location: Hybrid (Bath, Edinburgh, or London)

Join a dynamic FinTech revolutionizing wealth management!

If youre an experienced Account Manager or Relationship Manager with a background in SaaS or FinTech, this is your chance to make an impact.

What You'll Do:

• Manage relationships with large advice firms, advicetechs, and established fintechs.
• Drive long-term growth plans, service reviews, and governance.
• Collaborate with customer success and growth teams to deliver exceptional experiences.
• Develop strategic account plans, deeply understanding clients' business models and goals.
• Be the voice of the customer, identifying product and technology gaps.
• Implement governance frameworks and provide thematic analysis for superior customer service.
• Partner with clients to migrate business books and discover new growth opportunities.

What We're Looking For:

• Strong experience in fintech, wealth management, financial planning, or financial advice.
• Passion for leveraging technology to improve investing experiences.
• Exceptional relationship-building skills and problem-solving abilities.
• Experience with contract negotiations and commercial modeling.
• Deep knowledge of regulatory environments and governance frameworks.
• Understanding of APIs is a plus.

Benefits:

• Generous holiday allowance, including your birthday off.
• Paid leave for dependents and volunteering.
• Length of service awards and paid sabbaticals.
• Flexible hybrid working (minimum one day per week).
• Employer pension contributions, life assurance, and private medical insurance.
• Enhanced parental leave and flexible work arrangements.
• Financial well-being support, including coaching and investment plans.
• Health and well-being initiatives, including mental health support.
• Learning and development opportunities.
• Employee discounts and perks.

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.

Cloud Security Engineer / Information Security Engineer / Information security Analyst

Experienced Cloud Security Engineer is required to join an Innovative Start-Up Challenger Bank!

Are you passionate about building something new? We're looking for an experienced Cloud Security Engineer to join a new team of a start-up challenger bank. This hands-on role offers the opportunity to grow into the Head of Information Security, eventually building and leading a new security team.

Key Responsibilities:

• Implement and manage security controls and countermeasures.
• Perform vulnerability management and remediation.
• Collaborate with software engineering and product teams.
• Manage Active Directory, Azure, Office 365, and Defender services.
• Respond to new vulnerabilities and manage remediation.
• Develop and manage security measures for generative AI usage.

Key Skills & Experience:

• Degree/diploma in a tech-related field or relevant experience.
• Preferred certifications: PenTest+, Security+, OSCP, CCSP, CEH, GCIH, GMON.
• 3+ years in IT Security, preferably in fintech, SaaS or banking / financial services
• Strong experience of working closely with software engineering and product teams with understanding of CI/CD pipelines for new feature and product releases
• Strong scripting skills (Python, PowerShell, Bash).
• Experience in DevSecOps and Cloud Security.

Technical Expertise:

• Endpoint and network security concepts.
• Cryptography and data security.
• Some knowledge of GDPR & PCI-DSS
• Strong experience of AWS and ideally certified
• Forensic investigation techniques.
• Experience with security technologies (e.g., SIEM, DLP, IDS, IPS).
• Knowledge of Microsoft Security Centre and Sentinel.
• Understanding of ISO27001:22, NIST, and secure software development.

Attributes:

• Excellent communication and stakeholder management skills.
• Strong leadership and time management abilities.
• Collaborative approach and relationship-building skills.

Why Join Us?

Be part of a dynamic start-up environment.

Play a crucial role in shaping our security strategy.

Grow your career with potential to build & lead a new security team.

Flexible hybrid working (1 day per week in office)

Competitive salary with excellent benefits including 10% company pension, bonus & much more

Apply Now and Shape the Future of Fintech!