Ilara Health
Jobs at Ilara Health
Pharmaceutical Technologist
Job Level : JL-2
Job Title : Pharmaceutical Technologist
Years of Experience : 2+ years
Location : Ngong, Kajiado County
About Ilara Health
At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.
Ilara Health brings together individuals from diverse backgrounds, and we are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. We are committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa. Guided by our core values, we shape our culture and actions to reflect our mission. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it better' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.
The Role
As a Pharmaceutical Technologist, you will play a key role in the efficient operation of our clinic-based pharmacies. This position offers an exciting opportunity to be part of a growing healthcare service that prioritizes patient care and operational excellence.
Responsibilities:
- Medication Dispensing:
- Accurately dispense prescription medications in accordance with physician orders and regulatory guidelines.
- Provide clear and concise instructions to patients on medication usage.
- Inventory Management:
- Maintain proper inventory levels and reorder medications and supplies as needed.
- Accurately record all transactions in the Ilara Health HMIS
- Conduct regular audits to ensure accurate stock levels and expiration date monitoring.
- Collaboration and Communication:
- Work closely with other professionals at Ilara Health and at the clinic to ensure coordinated patient care.
- Communicate effectively with Ilara Health team members and hospital staff.
- Regulatory Compliance:
- Ensure compliance with local regulations governing pharmacy practices.
- Participate in quality assurance and continuous improvement initiatives.
- Customer Service:
- Provide excellent customer service to patients, addressing their inquiries and concerns.
- Maintain a professional and approachable demeanor at all times.
- Cleaning and Maintenance:
- Perform regular cleaning tasks to ensure a sanitary and organized pharmacy environment.
- Adhere to infection prevention and control standards and protocols to maintain a clean and safe workspace.
- Billing:
- Accurately process patient billing, ensuring compliance with billing regulations and hospital policies.
- Address billing inquiries from patients and collaborate with the billing department as needed.
- Collection of revenue and adhering to cash handling policies.
- Day-to-Day Tasks:
- Handle various day-to-day tasks to contribute to the smooth operation of the pharmacy.
- Assist in administrative duties and maintain accurate records as required.
Requirements
- Licensed Pharmaceutical Technologist.
- Minimum of 2 years of experience working in a hospital or clinical pharmacy setting.
- Strong knowledge of pharmaceutical regulations and best practices.
- Excellent attention to detail and organizational skills.
- Effective communication and interpersonal abilities.
- Tech-savviness: Comfortably navigate inventory softwares, EMR systems, and other digital tools to deliver seamless dispensing experiences.
Pharmaceutical Technologist
Job Level : JL-2
Job Title : Pharmaceutical Technologist
Years of Experience : 2+ years
About Ilara Health
At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.
Ilara Health brings together individuals from diverse backgrounds, and we are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. We are committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa. Guided by our core values, we shape our culture and actions to reflect our mission. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it better' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.
The Role
As a Pharmaceutical Technologist, you will play a key role in the efficient operation of our clinic-based pharmacies. This position offers an exciting opportunity to be part of a growing healthcare service that prioritizes patient care and operational excellence.
Responsibilities:
- Medication Dispensing:
- Accurately dispense prescription medications in accordance with physician orders and regulatory guidelines.
- Provide clear and concise instructions to patients on medication usage.
- Inventory Management:
- Maintain proper inventory levels and reorder medications and supplies as needed.
- Accurately record all transactions in the Ilara Health HMIS
- Conduct regular audits to ensure accurate stock levels and expiration date monitoring.
- Collaboration and Communication:
- Work closely with other professionals at Ilara Health and at the clinic to ensure coordinated patient care.
- Communicate effectively with Ilara Health team members and hospital staff.
- Regulatory Compliance:
- Ensure compliance with local regulations governing pharmacy practices.
- Participate in quality assurance and continuous improvement initiatives.
- Customer Service:
- Provide excellent customer service to patients, addressing their inquiries and concerns.
- Maintain a professional and approachable demeanor at all times.
- Cleaning and Maintenance:
- Perform regular cleaning tasks to ensure a sanitary and organized pharmacy environment.
- Adhere to infection prevention and control standards and protocols to maintain a clean and safe workspace.
- Billing:
- Accurately process patient billing, ensuring compliance with billing regulations and hospital policies.
- Address billing inquiries from patients and collaborate with the billing department as needed.
- Collection of revenue and adhering to cash handling policies.
- Day-to-Day Tasks:
- Handle various day-to-day tasks to contribute to the smooth operation of the pharmacy.
- Assist in administrative duties and maintain accurate records as required.
Requirements
- Licensed Pharmaceutical Technologist.
- Minimum of 2 years of experience working in a hospital or clinical pharmacy setting.
- Strong knowledge of pharmaceutical regulations and best practices.
- Excellent attention to detail and organizational skills.
- Effective communication and interpersonal abilities.
- Tech-savviness: Comfortably navigate inventory softwares, EMR systems, and other digital tools to deliver seamless dispensing experiences.
Collections Agent (Rider)
Job Level : JL-2
Job Title : Collections Agent (Rider)
Years of Experience : 0-2 years
Reporting to : Collection Manager
Compensation : Commission-based
Location : Kisii, Homabay, Migori
About Ilara Health
At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.
Ilara Health brings together individuals from diverse backgrounds, including biochemists, data scientists, computer scientists, journalists, marketers, cybersecurity experts, and finance professionals. We are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. Committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa, we are guided by our core values. These values shape our culture and actions. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it now' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.
The Role
The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment arrangements, and maintaining accurate records of all interactions.
Responsibilities:
- Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
- Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
- Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
- Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
- Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.
Requirements
- 0-2 experience in collections or a related field
- Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
- Must have a laptop
- Having a motorbike with an active drivers license is an added advantage
Who You Are
- Excellent communication and negotiation skills
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Ability to maintain a positive attitude and work well in a fast-paced environment
Clinical Officer
Job Level : JL-2
Job Title : Clinical Officer
Years of Experience : 3+ Years of relevant experience
Reporting to : Clinic Operations Lead
About Ilara Health
At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.
Ilara Health brings together individuals from diverse backgrounds, and we are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. We are committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa. Guided by our core values, we shape our culture and actions to reflect our mission. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it better' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.
Responsibilities
- Patient Assessment and Diagnosis:
- Take or review patients' medical history to determine appropriate clinical examinations, laboratory investigations, and treatment plans.
- Order investigations and interpret results for diagnosis, explaining findings and treatment options to patients.
- Treatment and Referral:
- Diagnose conditions and initiate suitable treatment plans, ensuring adherence to Ilara Health protocols.
- Refer patients to other departments or higher-level care facilities for further investigations or specialized treatment when necessary.
- Attend to emergencies presenting at the clinic, making recommendations for urgent referrals as needed.
- Documentation and Compliance:
- Ensure accurate documentation of patient observations, prescribed treatments, and procedures in the Ilara Health Electronic Medical Records system.
- Conduct minor surgeries and procedures following Ilara Health guidelines.
- Adhere to clinical procedures, regulations, and infection control standards as per Ilara Health protocols and Ministry of Health guidelines.
- Patient Engagement and Education:
- Provide counseling and health talks to patients on preventive and promotive health measures, creating positive patient experiences.
- Maintain confidentiality of patient data and information at all times.
- Administrative Duties and Professional Development:
- Prepare weekly reports and participate in clinic meetings to discuss patient care and operational matters.
- Ensure clinic safety and compliance with infection control standards.
- Actively participate in clinical training programs and skill-building activities, including on-the-job training.
- Community Engagement and Outreach:
- Participate in outreaches, medical camps, health talks, and community programs to extend healthcare services and education to the community.
- Additional Responsibilities:
- Conduct rapid laboratory tests and dispense medication to clients in the absence of a laboratory technician or pharmacy technologist.
- Conduct tele-guidance imaging when necessary.
Requirements
- Diploma in Clinical medicine and surgery from a recognized institution or Bachelors degree in clinical medicine and surgery from a recognized institution
- Registered with Clinical Officers Council and have a valid practicing license
- Minimum of 1 years of work experience after internship in a hospital setup and 3 years work experience in an outpatient facility
Who You Are
- Ability to work under pressure with minimal supervision
- Outstanding patient interaction/customer care skills are a MUST
- A Result oriented team player
- Demonstrable leadership, Organization and decision-making skills.
- Excellent communication skills
- Ability to work both independently and in a team