Medical Administrator with Billing, Urology Practice Johannesburg South

Our client, a Urologist based in Johannesburg, is seeking to recruit a well presented and experienced medical administrator. This is a dual role, reception and billing experience within the medical industry is a must.

Requirements:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically
• Schedule appointments and maintain records and accounts
• Attend to patient enquiries
• Run an efficient diary and appointment schedule
• Theatre bookings, circulations of theatre lists and co-ordination of theatre logistics
• Keep patients informed if the Dr is running late and manage service delays professionally
• Show empathy towards patients and anticipate patients' anxieties
• Efficient filing and retrieving of patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Basic knowledge of ICD10 codes and tariff codes
• Billing of consultations and theatre procedures
• Process payments made by patients
• Follow up on outstanding patient accounts
• Assist with monthly reporting
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
• Ensure a neat and tidy reception area
• General administration
• Basic clinical services
• 
  

Qualification:

• Matric
• Driver's license
• At least 2 years' experience in a similar medical administration position
• Computer literacy (Microsoft Office: Word, Outlook & Excell)
• Medical software experience (GoodX & Logbox) will be an advantage
• Medical billing experience is a requirement

Skills and attributes:

• Fluent in Afrikaans and English
• Own transport
• Basic IT skills (able to navigate printers and Wi-Fi connections)
• Passionate
• Ability to multitask
• Flexibility
• Excellent telephonic communication skills
• Customer service orientated
• Good time management
• Excellent organisational skills
• Attention to detail
• Professionalism
• Quality focussed
• 
  

Working hours:

• Monday to Thursday, 08h00- 17h00
• Friday 08h00 15h00

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Clinic Manager Retirement Village, CBD - Cape Town

Our client requires a Nursing Sister specializing in geriatric care who will play a vital role in providing wellness nursing services to elderly residents. Your primary responsibility will be to ensure the health, well-being, and comfort of the residents by delivering high-quality nursing care tailored to their specific needs. You will collaborate with other healthcare professionals and support staff to create a nurturing and supportive environment that promotes the physical, emotional, and social wellness of our residents.

This is an independent contractor role.

Responsibilities:

Patient Care:

• Assess the health status and needs of elderly residents upon admission and regularly thereafter.

• Develop and implement individualized care plans based on comprehensive assessments and resident preferences.

• Administer medications, treatments, and procedures in accordance with physician orders and established protocols.

• Monitor vital signs, symptoms, and changes in condition, and take appropriate action as necessary.

• Provide assistance with activities of daily living, mobility, and personal hygiene as needed.

• Respond promptly to medical emergencies and provide appropriate interventions.

• Foster a compassionate and supportive environment for residents and their families.

Collaboration and Communication:

• Collaborate with physicians, therapists, dieticians and other healthcare professionals to coordinate resident care and services.

• Communicate effectively with residents, families, and staff to ensure understanding of care plans, treatment options, and progress.

• Participate in interdisciplinary team meetings and contribute insights and recommendations for resident care and quality improvement initiatives.

• Document all assessments, interventions, and communications accurately and comprehensively in residents' medical records.

• Extensive weekly, monthly and quarterly written and verbal reporting.

• Written newsletters to residents, hosting talks and undertaking healthcare events.

Staff Supervision and Training:

• Responsible for managing 6 staff members including 5 carers and 1 supervisor.

• Provide leadership, guidance, and support to caregivers.

• Delegate tasks appropriately and ensure that all team members adhere to established policies, procedures, and regulatory requirements.

• Conduct training sessions and educational programs to enhance staff knowledge and skills in geriatric care, safety protocols, and resident communication.

Quality Assurance and Compliance:

• Ensure compliance with all relevant regulatory standards, including state licensing requirements, infection control guidelines, and resident rights.

• Conduct regular audits and assessments to evaluate the quality of nursing care and identify areas for improvement.

• Implement corrective actions and follow-up measures as needed to address deficiencies and enhance resident outcomes.

Qualification:

• Registered Nurse (RN) license in good standing.

• Bachelor's degree in nursing or related field (preferred).

• Proven experience in geriatric nursing or long-term care settings.

Skills and attributes:

• Strong clinical assessment and critical thinking skills.

• Proficient in Microsoft (Word, Excel, Outlook and PowerPoint)

• Excellent communication and interpersonal abilities.

• Leadership qualities with a focus on teamwork and collaboration.

• Proficiency in electronic health records and computerized systems.

• Commitment to upholding ethical standards and promoting resident dignity and autonomy.

Working hours:

Monday Friday, 08h00 17h00

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Medical Receptionist, Johannesburg

A Medical Aesthetic Clinic, based in Johannesburg, is seeking to recruit a well presented and experienced medical receptionist.

Requirements:

• Diary and appointment management

• Booking theatre lists

• Liaising with referring Doctors

• Obtaining medical aid authorizations

• Answering incoming calls

• Creating patient files

• Managing patient flow

• Scanning and uploading of documentation

• Assisting with follow ups or rescheduling of appointments

• Ensure the smooth and effective functioning of the practice

• Ensure reception area is tidy and presentable

• General administration

• Maintain efficient patient service

• Maintain confidentiality of all doctors, staff and patient information

·

Qualification:

• Matric

• At least 2 - 3 years' experience in a medical practice is preferred

• Microsoft office Suite knowledge

Skills and attributes:

• Ability to work independently and unsupervised

• Strong interpersonal and organisational skills

• Hardworking

• Ability to work under pressure and prioritize

• Computer literacy and high attention to detail

Working hours:

Monday to Friday, 08h00 - 17h00

Appointment:

1 September 2024

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Enrolled Nurse - Johannesburg

Our client, a Plastic Surgeon in Johannesburg is requiring a dynamic, energetic and professional Enrolled Nurse to provide the relevant nursing services within an Aesthetic Clinic.

Responsibilities:

Wound Care:

• Visit patients in their homes to assess and dress surgical wounds.
• Provide education to patients and families on wound care management.
• Monitor healing progress and report any complications to the surgical team.

Mole Mapping Procedures:

• Perform comprehensive mole mapping procedures.
• Document and track changes in skin conditions using advanced imaging technology.
• Educate patients on skin cancer prevention and early detection.

IV Bar Management and Phlebotomy for PRP treatments:

• Administer IV therapies to patients in our IV bar.
• Monitor patients during treatments to ensure safety and comfort.
• Manage inventory and supplies for the IV bar.
• Draw blood, spin it and administer as a PRP treatment

Daily Operations of the Aesthetic Centre:

• Coordinate and manage day-to-day activities of the aesthetic centre.
• Ensure compliance with health and safety regulations.
• Oversee scheduling, patient flow, and administrative tasks.
• Maintain a clean, welcoming, and professional environment.

Patient Coordinator for Cosmetic Surgery Procedures:

• Serve as the primary point of contact for patients undergoing cosmetic surgery.
• Provide detailed pre- and post-operative instructions and support.
• Answer patient inquiries via phone and WhatsApp, ensuring timely and accurate responses.
• Schedule consultations, follow-up appointments, and coordinate with the surgical team.

Skills & Attributes:

• Sound communication skills, with the capacity to communicate effectively with doctors, staff, patients and other health care professionals

• Excellent telephone etiquette

• Ability to work within a team, as well as independently

• Excellent communication skills (verbal & written)

• Dedication to the vision and goals of the practice

• The ability to remain calm and exhibit tact in stressful and/or delicate situations

• The ability to handle confidential issues with discretion

Qualifications & Requirements:

• Current registration with SANC

• Enrolled Nurse diploma/qualification

• Experience within a private setting is advantageous

• Valid driver's license with own reliable transport

Working hours:

Monday to Friday, 08h00 to 17h00

Appointment:

1st September 2024

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Medical Receptionist Surgical Practice, Johannesburg

Our client, a Surgeon based in Johannesburg is seeking to recruit an experienced medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

Responsibilities:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Register new patients and capture insurance information
• Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
• Coordinate and confirm appointments via phone, email, or messaging system
• Handle appointment cancellations and rescheduling as needed
• Answer and direct incoming phone calls and emails to the appropriate individual
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
• Relay messages accurately and in a timely manner
• Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
• Invoicing room consultations and treatments
• Receive cash and credit card payments and receipting thereof
• Liaising with medical aids regarding authorisations, admissions etc
• Co-ordinate theatre lists, bookings and liaise with the necessary key personnel
• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Qualification and Requirements:

• Matric
• At least 2 - 5 years experience in a similar medical receptionist position
• Experience within a surgical practice is an advantage
• Communicate in English & Afrikaans (speak, read & write)
• Computer literate
• Experience in medical software will be an advantage
• Microsoft office suite experience and computer literate

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as with a team
• Attention to detail
• Organized
• Ability to multitask
• Well-presented and professional
• Team player

Working hours:

• Monday to Friday, 08h00 - 17h00
• Possible overtime as needed

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Technical Service Manager Private Hospital, Durban

A Private Hospital in Durban is seeking to employ a Technical Service Manager who will be responsible to effectively manage all technical and related services at the hospitals including risks related to infrastructure and assets, all plant and equipment (both clinical and non-clinical).

Roles and Responsibilities:

• Management of all hospital facilities, clinical infrastructure and assets.
• Management of all staff in the Technical Department.
• Ensure proper planning of resources in accordance with ISO 55000 principles.
• Ensure the correct skills are provided for the specific job.
• Training of nursing, pharmacy, admin and management staff on technical related issues.
• Management of technical related purchasing and expenditure.
• Management of contractors' performance.
• Implementation of Group policy and procedures to manage and maintain the hospital facilities and assets.
• Enforcement of Group policies and procedures to staff members as well as contractors to ensure the mitigation of all risks.
• Ensure compliance with the Occupational Health and Safety Act and other related legislation.
• Ensure quality and safety assurance during and after completion of contracts as the safety custodian.
• Responsible for project management and engineering services of all small building projects at site.
• Responsible for the financial performance and budget of the Technical Department.
• Custodian of the asset management database on the CMMS (Computerised Maintenance Management System) ensuring reliability and validity of all data.
• Management of the maintenance management system, ensuring that all equipment risks are managed and that all repairs and maintenance is conducted, as and when required.
• Interact in a professional manner with colleagues, staff and clients.
• Prepare monthly reports and adhoc reports as requested reports on staff, contractors, facilities and assets of the hospital.
• Attend Hospital, Regional and National meetings as well as inter‐departmental interaction with a focus on nursing, health and safety and infection control.
• Ensure professional technical conduct at all times.

Qualifications & Requirements:

• A relevant 4-year Bachelor's Degree/ B Tech Degree qualification equivalent to a NQF level 7 in the fields of Mechanical or Electrical Engineering.
• At least 1-year post-graduate patient care experience in an operational environment would be beneficial
• A minimum of five (5) years applicable technical and managerial experience.
• Experience in Asset Management and Financial Management.
• Experience in both the electrical and mechanical engineering in the hospital and hospitality industry would be advantageous.
• Previous experience in project management.
• Any hospital or hospitality experience will be an added advantage

Skills & Attributes:

• Good general knowledge and understanding of legislation pertaining to the specific business environment
• Intermediate computer literacy in MS Office.
• Conversant with the principles of maintenance and asset management aspects.
• Understanding of energy and water management.
• Project management is preferred.
• Knowledge of building regulations will be advantageous

Managerial Skills:

• Coaching others
• Leading and Managing Change
• Performance Development
• Taking Action
• Decision Making
• Managing Self
• Customer Focus and Service Delivery
• Adapting and Responding to Change
• Continuous Improvement
• Technical Knowledge

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.