Unleash Your Talents with Us!

Hi there, our future Loan Processing Officer! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As a Loan Processing Officer, you'll manage the end-to-end loan processing activities. The ideal candidate will have extensive experience in the mortgage industry, strong organizational skills, and proficiency with Apply Online.

Key responsibilities for this role include:

Loan Processing:

• Manage the loan application process from submission to settlement.
• Review and verify loan applications and supporting documents for accuracy and completeness.
• Liaise with clients, lenders, and other stakeholders to gather necessary information and documentation.
• Ensure all loan conditions are met before settlement.

Client Communication:

• Provide exceptional customer service by keeping clients informed throughout the loan process.
• Address client queries and concerns promptly and professionally.
• Coordinate with clients to obtain additional information or documentation as needed.

Compliance and Documentation:

• Ensure all loan processing activities comply with regulatory requirements and company policies.
• Maintain thorough and organized records of all loan applications and communications.
• Prepare and review loan documents for accuracy and compliance.

Collaboration:

• Work closely with mortgage brokers, lenders, and other team members to facilitate smooth and efficient loan processing.
• Assist with training and mentoring junior loan processing staff as needed.

Successful candidates should have:

• Minimum of 3 years of experience as a Loan Processing Officer in the mortgage industry.
• Proficiency with Apply Online is essential.
• Strong understanding of mortgage products, processes, and regulatory requirements.
• Excellent organizational and time management skills.
• High attention to detail and accuracy.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willing to work in Alabang, Muntinlupa.

Unleash Your Talents with Us!

Hi there, our future Virtual Assistant! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As a Virtual Assistant, you will have a wide range of responsibilities. You must possess strong verbal and written English skills. Proficiency in marketing, content creation, and product management is required, as well as expertise in developing and managing our social media presence. Additionally, you should be adept at data capturing, conducting research, and performing general office administration tasks. Knowledge of inventory management is beneficial, and familiarity with MYOB AccountRight is an advantage. Proficiency in Microsoft Office is essential.

Key Responsibilities include but are not limited to:

• Maintain and update calendars.
• Handle various administrative tasks.
• Complete word processing tasks.
• Research and organize data.
• Maintain and manage contacts.
• Create presentations and documents.
• Manage social media platforms.
• Gather and organize data for statistical analysis.

Successful candidates should have:

• Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint.
• Knowledge of marketing and advertising.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Familiarity with various social media platforms.
• Strong time management skills and the ability to multitask.
• Proficiency in data entry.
• Ability to work in a fast-paced environment.
• Willingness for a work-onsite arrangement (Alabang, Muntinlupa City)

Advantageous:

• Ability to manage calendars and schedule appointments.
• Knowledge of MYOB AccountRight

Unleash Your talents with Us!

Hi there, our future Credit Card Support Analyst! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

The Credit Card Support Analyst is responsible for providing high-quality support and problem resolution for credit card customers. This role involves handling inquiries, troubleshooting issues, and ensuring the smooth operation of credit card processes. The ideal candidate has a strong understanding of credit card systems, exceptional customer service skills, and the ability to work effectively in a fast-paced environment.

Key responsibilities for this role include:

• Customer Support: Respond to customer inquiries via phone, email, or chat regarding credit card accounts, transactions, and services.
• Resolve issues promptly and courteously.
• Transaction Analysis: Investigate and resolve disputes, fraudulent activities, and other transaction-related concerns. Analyze transaction patterns to detect and prevent fraudulent activities.
• Technical Troubleshooting: Assist customers with technical issues related to credit card usage, online account access, and mobile app functionality. Provide step-by-step guidance and support.
• Account Management: Support customers in managing their credit card accounts, including balance inquiries, payment processing, and updating account information.
• Compliance and Documentation: Ensure all activities comply with regulatory requirements and internal policies. Maintain accurate and detailed records of customer interactions and resolutions.
• Collaboration: Work closely with other departments, such as Fraud Prevention, IT, and Customer Service, to ensure comprehensive support and issue resolution.
• Process Improvement: Identify opportunities to improve processes and enhance the customer experience. Provide feedback and suggestions to management for system and service improvements.

Successful candidates must have:

• Open for Fresh Graduates.
• Strong English communication skills, both written and verbal.
• Passion with customer service 
• Thorough understanding of marketing and negotiating techniques.
• Aptitude in delivering presentations.
• Willingness to work on-site in Alabang, Muntinlupa and work on night shift schedule.

Unleash Your Talents with Us!

Hi there, our future Administrative Assistant! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As an Administrative Assistant, you'll proactively, effectively, and efficiently undertake administrative functions to support its members, partners, and Board members. You'll be directly reporting to the Board Administration Portfolio Board, Member and is accountable to the Board via the Chairman.

Key responsibilities for this role include:

• Performing proactive, recurring and project/program-based administration tasks for internal teams.
• Maintaining and upkeep of the databases, member information, creation, and use of template communications/emails.
• Running regular program reporting to Chambers Systems.
• Monitoring and action of allocated Admin Email box for tasks, actions and communications from internal team.
• Maintenance of Events Calendar, Event setup tasks within the Chambers Systems and event admin tasks.
• Work in partnership with and assist the Membership Manager as required for ad hoc member information updates, onboarding processes, renewal and cancellation tasks and reporting.
• Providing support to the Chairman, Board members and Membership Manager in the tasks required for the day to day running of the office.
• Communication with and assisting members, staff and volunteer leaders on a regular basis as directed, in collaboration with other Admin tasks and resources.
• Using the systems, to create and maintain reporting, dashboards and lists for use by the Manager and the Board and Program Leaders.
• Undertake general office administration tasks, electronic filing, word processing, documentation preparation, data entry and secretarial support duties as required.
• Perform other appropriate admin tasks and responsibilities as assigned by the Board Administration Portfolio Board Member.
• Proactively perform, manage, coordinate, track and run assigned tasks using systems (eg ClickUp, Active Campaign, Chambermaster).
• Attend and participate in meetings as required (Virtually).
• Provide regular task reviews and reporting to the Board Administration Portfolio Board Member as required.
• Conduct thorough checking of own work to ensure accuracy of such work before submitting the work as completed.
• Adopt continuous learning and improvement processes in all aspects of the position.

Successful candidates should have:

• 3 years plus previous experience in an administrative role within a fast-paced office environment, or equivalent.
• Intermediate-High level of computer proficiency and skills, including:
  • 365 Microsoft Office (Word, Excel and PowerPoint),
  • Microsoft Teams, and Outlook,
  • Microsoft Outlook and other Microsoft Applications,
  • CRM (Customer Relationship Management) systems, Active Campaign software,
  • Social media (META) software,
  • Zoom
  • Click-Up
  • CANVA
  • Xero (Accounting software basic invoicing, Accounts Payable, Accounts Receivable tasks)
• Excellent English Skills (Written and Spoken), Grammar, and Accuracy are important to us.
• Minimum typing speed of 60wpm.
• Excellent customer service skills.
• Self-motivated and Task-oriented, motivated to complete work.
• Comfortable with change and ability to work calmly under pressure.
• Committed to undertaking duties efficiently with attention to detail.
• Strong multi-tasking skills.
• High degree of confidentiality.
• Ability to work with/for multiple team members and manage competing priorities appropriately.
• Willingness to work onsite (Alabang, Muntinlupa) 

Unleash Your talents with Us!

Hi there, our future Integrated OS Resident! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

Join our family now!

Unleash Your Talents with Us!

Hi there, our future Customer Service and Sales Support! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As a Customer Service and Sales Support, you will obtain supplier quotes, create and maintain Job Bags, and use in-house systems to generate client quotes and process orders. Responsibilities include managing ETAs, preparing WIP reports, advising the warehouse on deliveries, assisting with pricing templates, managing stock levels, reconciling EDI logs, ensuring supplier compliance, and maintaining Qnet. You will support internal customers, provide data and reporting to the manager, ensure best practices, promote the company's image, and care for company assets.

Key responsibilities for this role include:

• Obtaining quotes from suppliers (min of 3) from briefs supplied by Customers/Sales team
• Creation of Job Bag - filing all communications etc.
• Utilising inhouse systems and processes to:
  • Generating Client Quotes
  • Processing Adhoc Releases & Purchase Orders in system
  • Sending Releases to Warehouse
  • Sending Purchase Orders to Suppliers
  • Following up ETA on all Jobs, communicating to Sales team & updating system accordingly
  • Preparation of daily/weekly/monthly WIP as required
  • Advising warehouse of ALL impending deliveries providing packing lists in advance.
  • Prepare New Item worksheets & provide to warehouse for setting up in Accellos

• Assist with: 
  • Setting fixed pricing templates for Business Cards, Exam printing etc.
  • Manage stock levels with Third Party warehouse - providing sales team with outage reports
  • Reconciling EDI log of orders sent to warehouse
  • Chasing suppliers for PODs & invoices upon completion of production filing PODs into Job Bags
  • Review & follow up any discrepancies between Supplier quotes & invoices
  • Upload of items & images to Qnet
  • Update QNet access, templates etc. as directed
  • Directly accountable for maintaining contact with internal customers to ensure clients needs are met
  • To gain a full understanding of clients specific needs and work to a plan for each client
  • Provide support with regard to data, information & reporting to the Manager. 
  • Work closely with staff to ensure best practices are adopted and tasks are completed within a timely manner
  • Maintain & promote the best company image
  • Care of all company assets under employee control

Successful candidates should have:

• Demonstrated product experience encompassing print estimation, printing, and publication across various mediums such as signage, uniforms, and marketing collaterals
• Suitable qualifications in administration, and/or significant relevant experience
• Experience & knowledge of all Microsoft Office programs
• Use initiative, problem solving, time management and ability to work autonomously & with flexibility
• Excellent written & oral commination skills
• Ability to plan & organise workflow in order to meet all requirements, deadlines, maintaining accuracy & attention to detail
• Willingness to learn, adapt and develop
• Ability to manage multiple tasks simultaneously and meet tight deadlines
• Outstanding communication skills, both verbal and written, and effective interpersonal skills
• Excellent personal presentation and professional attitude.
• Willingness to work-on-site Alabang, Muntinlupa City