Overview:

We are seeking a highly skilled and experienced HVAC Supervisor to join their team. As the HVAC Supervisor, you will be responsible for overseeing the installation, maintenance, and repair of HVAC systems for their clients. You will also be responsible for managing a team of HVAC technicians and ensuring that all projects are completed on time, within budget, and to the highest quality standards.

Responsibilities:

Maintenance Management

• Oversees all HVAC installations and maintenance throughout the portfolio.

• Supervision of internal and external teams.

• Assisting the team with on-site fault finding.

• Preparing maintenance schedules (PPM) and registers of all assets.

• Liaising with tenants on break downs.

• Completing adjudication costs for approval.

• Ability to work with the appointed engineer.

• To complete small designs, with the use of different systems. Also, to be able to spec the correct systems and devices with accurate calculations.

• Traveling to each building within the portfolio, completing assessments and reports on the systems.

• Ensure the service providers Service level agreements are managed according to the terms and conditions that were agreed on.

Customer Service Management

• Liaise with tenants and resolve building maintenance queries timeously.

• General management of tenant-landlord relationships

• Build a good relationship with contractors.

Risk Management

• Ensures compliance with relevant Acts.

• Controls, manages, and governs the processes and systems within the area of accountability to ensure compliance and minimize business risk.

Self-development

• Identifies training/development needs and pro-actively selects effective solutions to address development gaps.

• Ensures that a personal development plan is developed and implemented.

Staff management

• Responsible for the implementation and review of individual role profiles within his/her teams.

Overview:

As a Security Director, you will play a critical role in safeguarding their organization, its assets, and personnel. You will lead and manage security operations, policies, and procedures to ensure a safe and secure environment. Your expertise will be crucial in mitigating risks, responding to incidents, and maintaining compliance with relevant regulations.

Responsibilities:

Policy Development and Implementation:

• Develop, review, and update security policies, protocols, and guidelines.
• Ensure consistent implementation across the organization.
• Stay informed about industry best practices and emerging threats.

Personnel Management:

• Supervise security staff, including hiring, training, and performance evaluations.
• Foster a positive work environment and promote teamwork.
• Allocate resources effectively to meet security needs.

Risk Assessment and Mitigation:

• Conduct regular risk assessments to identify vulnerabilities.
• Develop strategies to mitigate risks related to physical security, cyber threats, and emergencies.
• Collaborate with other departments to address security gaps.

Security Operations:

• Oversee day-to-day security operations, including access control, surveillance, and alarm systems.
• Coordinate security personnel deployment and shift schedules.
• Respond promptly to incidents, emergencies, and alarms.

Liaison with External Agencies:

• Establish and maintain relationships with law enforcement, emergency services, and regulatory bodies.
• Collaborate during investigations or crisis situations.

Background Checks and Clearances:

• Manage background checks for new employees and contractors.
• Issue security clearances as needed.

Employee Training and Awareness:

• Provide security training to employees on topics such as threat recognition, emergency response, and workplace safety.
• Promote security awareness throughout the organization.

Incident Investigation and Reporting:

• Lead investigations into security incidents, breaches, or violations.
• Compile detailed incident reports and recommend corrective actions.

Physical Security Measures:

• Plan and implement security measures, including access controls, perimeter security, and video surveillance.
• Ensure compliance with fire safety regulations.

Budget Management:

• Develop and manage the security budget.
• Optimize resource allocation to achieve security goals.

Requirements:

• Bachelors degree in Criminal Justice, Security Management, or a related field (Masters preferred).
• Relevant certifications (e.g., CPP, PSP, CISSP) are advantageous.
• Proven experience in security management, preferably in a corporate or industrial setting.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of local, state, and federal security regulations.

Overview

Head up Video analytics practice leveraging a combination of computer vision, AI, and video analytics experience to augment our extensive camera network and software platform. 

This role will research, evaluate, implement, and support best-of-breed video analytics solutions to integrate into our market-leading application to deliver cutting edge video AI and classification technology as a commercial service to our clients.

The Video Analytics Lead will work with our technology and software development teams to ensure we at the forefront of Video AI.

Responsibilities

• Analyse and optimize current usage of Video Analytics.
• Make recommendations to both internal and external stakeholders on how video analytics should be implemented.
• Become the computer vision subject matter expert in our business.
• Perform competitive analysis and recommend improvements and enhancements.
• Assist with optimisation of our  platform for processing of video analytics.
• Train and mentor operational staff on optimal configuration of video analytics.
• Keep up to date with the latest trends in video analytics technology.
• Brief development teams on integration to existing software platforms
• Source and recommend video analytics solutions for market vertical applications (retail, manufacturing, public safety, etc.)
• Optimise existing analytics for peak performance and accuracy.
• Work with the product and sales teams to ensure we develop viable commercial offerings.
• Improve operational efficiency and effectiveness of video analytics at scale

Qualifications

• Degree/ Diploma in Information Technology
• Experience with Video Analytics, computer vision, YOLO, OpenCV or other deep learning technologies
• Tertiary qualification in Machine Learning principles and implementation

Skills & Experience

• A minimum 5 years experience in an IT role
• Experience with IP video management systems and video analytics
• Experience working with IP video surveillance cameras.
• Knowledge of video analytics market, capabilities, and limitations
• Have strong interpersonal and communication skills with staff at various levels.
• Creative, solution driven attitude
• Be willing to work in an agile environment where changes are frequent, and technologies evolve

Overview

As a Front End Developer, you will be responsible for implementing user interfaces and client-side functionalities for their web applications. Will collaborate closely with their design and back end teams to create engaging and intuitive user experiences while ensuring the performance, responsiveness, and scalability of their web applications across various devices and browsers.

Responsibilities

• Front End Development: Develop and maintain user interfaces for web applications using HTML, CSS, and JavaScript frameworks such as React, Angular, or Vue.js.
• Responsive Design: Ensure that web applications are responsive and optimized for various devices and screen sizes, following best practices in responsive web design.
• User Experience: Work closely with UX/UI designers to translate design mockups and wireframes into functional and visually appealing user interfaces, focusing on usability and accessibility.
• Client-Side Functionality: Implement client-side functionalities, such as form validation, user authentication, and data visualization, to enhance user interaction and experience.
• Cross-Browser Compatibility: Test and debug web applications across different browsers and devices to ensure consistent behavior and performance.
• Performance Optimization: Identify and address performance bottlenecks, optimize page load times, and minimize resource usage to improve the speed and efficiency of web applications.
• Code Quality: Write clean, maintainable, and well-documented code, following coding standards and best practices in front end development.
• Version Control: Use version control systems such as Git for code management and collaboration, ensuring code integrity and traceability.
• Continuous Integration: Integrate front end code into CI/CD pipelines for automated testing, build, and deployment processes.
• Documentation: Create and maintain technical documentation for front end components, APIs, and libraries to facilitate knowledge sharing and onboarding.
• Continuous Learning: Stay updated on emerging technologies, front end development trends, and web standards, applying new knowledge to enhance our front end development practices.

Requirements

• Proven experience as a Front End Developer or similar role, with a strong portfolio of web applications and user interfaces developed using modern front end technologies.
• Proficiency in HTML, CSS, and JavaScript, as well as experience with front end frameworks/libraries such as React & Vue.js.
• Solid understanding of responsive web design principles and cross-browser compatibility issues, with experience in optimizing web applications for performance and accessibility.
• Experience with client-side state management libraries (e.g., Redux, MobX) and build tools (e.g., Webpack, Parcel).
• Strong problem-solving skills and the ability to debug and troubleshoot front end issues using browser developer tools and other debugging techniques.
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• +2 years with VueJs 2 or 3.
• Familiar with NuxtJS 2 or 3.
  
  

Education & Experience

• Experience with front end testing frameworks and tools such as Jest, Mocha, Chai, or Cypress.
• Knowledge of CSS preprocessors (e.g., Sass, Less) and CSS-in-JS solutions.
• Understanding of web performance optimization techniques, including lazy loading, code splitting, and caching strategies.

Overview

The Account Executive (AE) will generate media sales nationally, handling sales across Campus TV, Campus Radio and Social Media, Activation Bookings, Branded University Buses, and On-Campus Static Media. Reporting to the Commercial Manager, the AE will maintain relationships with media and creative agencies. 

Purpose

• Media Inventory Sales: Campus TV, Campus Radio and Social Media, Activation Bookings, Branded University Buses, On-Campus Static Media.
• Client Interaction: Engage with media agencies and direct clients, maintaining relationships with key creative agencies.
• Meetings: Conduct a minimum of 10 sales meetings per week, including social engagements like coffee meetings and lunches.
• Client Entertainment: Be available to entertain clients, occasionally after hours.
• Reporting: Weekly status sessions with the Commercial Manager, detailing meetings, proposals, sales, and upcoming activities.
• Proposals: Prepare and send proposals to clients.
• Skills: Proficiency in PowerPoint and Excel required.
• Organization: Manage paperwork for bookings (Media CIs, production quotes, contracts) with support from relevant departments.
• Professionalism: Maintain professional business conduct and appearance.
• Experience: Media industry experience essential.

Job Description & Key Performance Indicators (KPI)

1. Sales

• Job Description: Market and sell Media inventory; design and compile proposals; achieve monthly sales targets; service media agencies and direct clients.
• KPI: Minimum of 8 meetings per week (Teams/Zoom or face-to-face); attend agency open days twice a month; stay updated on industry news; maintain updated agency lists.

2. Marketing and Client Entertainment

• Job Description: Regularly entertain clients; use events (birthdays, holidays) as touchpoints; provide ideas for client engagement.
• KPI: Dinner and team lunch per quarter; frequent breakfasts and coffees; update client birthday list monthly.

3. Expectation Management

• Job Description: Keep Sales Manager updated on activities and projected billings; manage site availability; ensure internal stakeholders are informed.
• KPI: Weekly updates on Teams sheet; prepare reports for weekly meetings; ensure contracts and POs are issued before contract start.

4. Product Knowledge, Competitor Knowledge, Customer Intelligence

• Job Description: Understand market positioning; understand customer needs; stay knowledgeable about competitors.
• KPI: Expert knowledge products/services; understand customer business and expectations; knowledge of competitors for accurate comparisons.

5. Professional Conduct and Image Building

• Job Description: Maintain professional conduct and appearance; avoid negative social media comments about brands.
• KPI: Maintain a positive image; adhere to smart casual dress code when seeing clients and in the office.

Overview

To service internal and external customers with superior customer care, service excellence and administrative support . Fast paced environment which requires quick responses to high volume multi tasked contacts with customers, not limited to email interactions, social media posts, inbound/outbound calls, and walk-in escalations.

Responsibilities

Support Desk Services:

• Assist and resolve customer enquiries and/or complaints and identify issues through root-cause analysis.
• Deliver effective and accurate solutions to incoming customer or client enquiries by providing customer and product support as per SLA.
• Timely, effectively, and proactive handling of customer enquiries to resolve client requests, ensure customer satisfaction and prevent customer complaints.
• Management of shared mailbox as per company standards, requirements and set policy.
• Monitor issues from start to resolution.
• Escalate, if needed, unresolved matters to a higher level of support
• Provide weekly feedback reports.

Provide handover support between PMO and Service delivery.

• Camera view signoffs
• Electrical provider camera view signoffs
• Analytics configurations

Customer onboarding and audits

• Vet of new customers
• Manage customer welcome and onboarding and induction.
• Capturing of vetting document
• Verify users and users gradings.
• Ensure that required users have access to related platforms.
• Ensure organization has access to related platforms.
• Conduct monthly audits across data base and platforms and provide feedback report.

Qualifications

• Grade 12 or suitable equivalent
• Relevant tertiary qualification in business or service-related field would be beneficial.

Skills

• Knowledge and/or experience in customer interfacing environment or first line support.
• Ability to deal with various types of customers or clients and enquiries, as well as complaint handling.
• Ability to interpret first line technical information/ specifications correctly.